**Business Support Analyst** 📍 **Location:** Johnston, RI 💲 **Pay Rate:** $24–$26 per hour 🕗 **Hours:** Monday–Friday, 8:00 AM – 5:00 PM 📅 **Interview Format:** All interviews will be conducted in-person **Position Summary:** We are currently seeking a detail-oriented and proactive **Business Support Analyst** to join the **CSO Maintenance and Charge-Off Team** within our **Collections Department** . In this role, you will be responsible for ensuring accurate transaction processing, developing and monitoring workflows to drive efficiencies, and providing research support on customer issues through to resolution. This is a great opportunity for a motivated self-starter with strong communication skills and a knack for problem-solving. **Key Responsibilities:** + Execute procedures to ensure accuracy in transaction processing + Develop and monitor workflows to improve operational efficiency + Perform moderately complex research to investigate and resolve customer issues + Communicate effectively with internal stakeholders and collections agents + Document and follow through on all issues to ensure resolution in a timely manner **Qualifications:** + Proactive and self-motivated with a positive response to requests and challenges + Strong interpersonal and communication skills + Demonstrated ability in research, analysis, and problem-solving + Proficiency in PC tools and **Microsoft Office** suite (Excel, Outlook, Word, etc.) + Ability to work independently while managing multiple tasks efficiently ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.