Our Real Estate team takes on the task of finding and managing over 1,600 stores, DCs, and offices. Their scope is pretty big, as we are a multi-national retailer with over 1,600 leased stores, offices, and distribution centers in the US, Canada, Puerto Rico, and Hong Kong. The team also supports new store growth through market analysis and research with the industry’s best data resources and analytical tools. In addition to supporting the stores, we work directly with the Real Estate Legal, Facilities, New Store Construction, and Finance teams.
About the Location
Onsite Position:
This position is considered to be Fully Onsite, work is to be done onsite at our PetSmart Home Office.
About the Job
SUMMARY
The Business Services Print Coordinator is responsible for helping customers with print center production. The position is also responsible for providing high levels of customer service and satisfaction, as well as offering solutions and suggestions on how orders may be improved. They will be responsible for managing the print tool production queue and submitted custom print requests. They will provide any pre-media edits and adjustments to ensure files are ready for print. This position is responsible for completing print jobs from start to finish.
ESSENTIAL DUTIES AND RESPONSIBILITIES (include but are not limited to the following):
Interpret written instructions on Print Request forms, email correspondence, or online order requests for completion of print jobs.Processing files for print which includes color, size, layout, and design editsPrioritizes print queue and work according to business needActs as a print consultant for internal associates and departments to assist with file set up, print production design and design for manufacturing (DFM).Operate all Print Services equipment to include print production machines, bindery equipment, laminator, shrink wrapper, etc.Responsible for 3D Print ServicesOperate large format printers including finishing which includes cutting, mounting, grommeting, etc.Ensure customer satisfaction by meeting or exceeding established deadlines.Maintain proper supply of print materials in coordination with Print Center ManagerEnsure the confidentiality of all material processed.Serves as back-up to Print Center ManagerOther duties as assigned.SUPERVISORY RESPONSIBILITIES
No direct reports. Provides general direction to onsite Xerox contractors for print production.EDUCATION and/or EXPERIENCE
High school diploma or GED required1 to 3 years’ experience in a print production or design requiredExperience with Adobe InDesign and Illustrator requiredExperience with Adobe Photoshop and RIP Software preferredExperience with eCommerce and web-to-print management systems preferredOr equivalent combination of education and experienceSKILLS and EXPERIENCE
Demonstrated excellent customer service and communication skillsAble to demonstrate multitasking skills, i.e. able to handle multiple projects at one timeAble to demonstrate time management skills and organizational skillsExperience with MS Office (Excel, Word, PowerPoint, etc) requiredAble to demonstrate use of Adobe InDesign and IllustratorAble to work well in a team environment and independentlyPHYSICAL DEMANDS and WORK ENVIRONMENT
The physical demands and work environment are characteristic of those found in a typical office environment. Reasonable accommodations may be made to enable those with disabilities to perform essential functions. Position is regularly required to lift and/or move items weighing up to 40 pounds.
Additional Job Considerations
This role requires collaboration, teamwork, and face-to-face interaction with colleagues, leaders, and/or clients.Being in the office ensures access to leaders, cross-functional partners, and resources necessary to make timely decisions and drive results.On-site presence in accordance with our FlexSmart policy supports our culture of innovation, mentorship, and engagement, which is integral to our success in developing the best team.
* This is not intended to be an all-inclusive, exhaustive list of all essential job functions for this position. PetSmart retains the right to change or assign other required job duties to this position.
About the Culture
At PetSmart, Anything for Pets begins with our people. Every associate plays a vital role in creating meaningful experiences for pets and their families, and we empower our teams with the tools, resources, and opportunities to grow and succeed.
We’re more than a workplace, we’re Team PetSmart. Together, we grow, collaborate, and challenge ourselves to be the best in all we do. Our culture is built on belonging and shared purpose, where every voice and experience matters. Guided by our values, we strive to do what’s right, lead responsibly, and bring our passion for pets to life every day. Not sure if you meet 100% of the position requirements and whether you should apply? We’d still like to hear from you and encourage you to apply with us! You might be the right fit for this role or another opportunity across Team PetSmart.
Our home office offers outstanding amenities in a fun and rewarding workplace including:
Pet-friendly environment, bring your pets to work and enjoy the on-site dog park!On-Site Events & Adoptions, enjoy community-building opportunities, including pet adoption days, seasonal celebrations, family events, art events, & holiday festivals“Top Dog” gym with equipment, fitness classes, massage therapists, personal trainers, and wellness spaces“Sit & Stay” Café serving fresh breakfast and lunch options, snacks, & more“Lil Paws” NAEYC-accredited onsite childcare facility providing high-quality early educationPaid Volunteer Opportunities to spend time doing good for causes close to heartPrint Center and Business Services, Dry Cleaning, Mother's Rooms, Sustainable Infrastructure & morePetSmart provides an equal opportunity for all associates and job applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status or other legally protected characteristics.