Job Description SummaryPerform the daily operations of plants to ensure reliability and consistency on the production line. Includes Service Shops. Responsible for departmental operations planning/execution or is focused on execution of professional activities within a technical discipline. Functions with some autonomy but guided by established policies or review of end results.
The job allows modification of procedures and practices covering work as long as the end results meet standards of acceptability (quality, volume, timeliness etc.).

Job Description

Business Process Analyst – Process Center of Excellence

Role Overview:

Business Process Analyst is a strategic and operational partner responsible for shaping and optimizing GE HealthCare’s global business processes. This role sits at the intersection of process architecture, data-driven analysis, and digital transformation. By combining deep expertise in process design with strong analytical capabilities, the Analyst drives improvements that enhance efficiency, compliance, and value realization across the enterprise.

Working within the Process Center of Excellence, the Analyst collaborates with Global Process Owners, IT, Data & Analytics, and functional teams to ensure that business processes are well-documented, standardized, and aligned with organizational goals. The role also supports the deployment of process mining tools, automation initiatives, and change management efforts, helping to foster a culture of continuous improvement and operational excellence.

This position is ideal for a highly motivated individual who thrives in a cross-functional environment, enjoys solving complex business challenges, and is passionate about leveraging process intelligence to deliver measurable impact.

Core Responsibilities:

Design, document, and standardize end-to-end business processes using BPMN 2.0

Maintain the GE HealthCare process architecture framework, taxonomy, standards, and reference models

Conduct process assessments and analyses to identify inefficiencies and improvement opportunities

Lead and support implementation of new processes, systems, and automation initiatives

Administer and configure process architecture tools (e.g., Celonis)

Ensure process documentation quality, compliance, and alignment with SC&S standards and regulatory requirements

Collaborate with cross-functional teams including IT, AI/ML, Finance, and Data & Analytics

Monitor process performance, maturity, and data evolution; report actionable insights

Promote process culture, governance, and standardization across the organization

Organize and deliver BPM training sessions to build internal capabilities

Support change management and communication related to process initiatives

Lead or contribute to communities of practice to foster collaboration and innovation

Experience Requirements:

Bachelor’s or Master’s degree in Business, Engineering, Information Systems, or related field

3+ years of experience in business process management, process analysis, or transformation roles

Hands-on experience with BPM tools and process mining platforms (e.g., Celonis)

Familiarity with data models, IT systems, and enterprise architecture

Experience in Supply Chain & Services processes is highly desirable

Strong understanding of process governance, standardization, and continuous improvement methodologies

Knowledge:

BPM principles, methodologies, and tools

Process architecture and mining

Business process alignment with data and IT systems

Financial acumen and value engineering

Skills:

End-to-End Process Design & Standardization (BPMN 2.0)

Business analysis and problem solving

Process mining and intelligence

Clear communication and documentation

Stakeholder engagement and influence

Lean management and continuous improvement

Abilities:

Strong analytical thinking and innovative mindset

Strategic vision and enterprise-wide perspective

Cross-functional collaboration and operational excellence

Ideation, concept development, and change agility

Key Performance Metrics

Number of processes designed, standardized, or modified

Number of process assessments or reviews performed

Quality of process design and documentation (% compliance)

Value realized from process improvement or automation initiatives

Participation in process community of practice (trainings, consultations)

Timeliness of BPM platform administration requests

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Additional Information

Relocation Assistance Provided: No