Job Title

Business & Operations Support

Job Description Summary

This is a 9 month FTC commencing early November 2025. There is potential to move to a permanent role but this is not guaranteed. This role is ideally London based, but we are open to exploring candidates in Birmingham and Leeds. This is a hybrid position.

Job Description

This is a pivotal support role within the UK&I Business at Cushman & Wakefield overseeing operational Finance activity, alongside assisting the profitable growth and development of the division and its overall performance with respect to the following:

Operational Finance Support

Supplier & Client Interactions Support

Compliance Support

Revenue Reporting & Forecasting

Core Responsibilities for this role are outlined as below:

Finance System Super User – 20%

Super user on systems (e.g. B20 & Workday & BAIT)

Train and develop the teams to fully utilise all functions available

Participating in testing new system changes as and when required

Be champion for the UEP team for location / country

Be first line of contact for business & CW Finance for location/country

Procurement – 10%

Understand local and global policies on vendor engagement/management

Be key point of contact for location/country on vendor engagement/management

Where necessary, ensure training of (new) staff and on-going compliance with company vendor policies and practices

Manage vendor relationships - supervise local purchasing and supplies inventory

Co-ordinate new supplier set up – ensuring all checks complete

Compliance – 10%

Work with the business to facilitate conflict checks

Support and work with Compliant on AML requirements

Where necessary, ensure training of (new) staff and on-going compliance with company vendor policies and practices

Accounts Payable – 10%

Be expert on Coding for location/country

Be first point of contact for FSC for accounts payable queries

Where necessary, ensure training of staff and on-going compliance with company processes.

Review and approve invoices where appropriate

Revenue Recognitions – 20%

Understand global revenue recognition requirements

Be escalation point for billing queries

Where necessary, ensure training of staff and ongoing compliance with company processes

Managing revenue recognition reporting and global requirements for division

Have a basic understanding of VAT and how it affects business operations (invoicing, payments, etc.)

Debt Management – 20%

Consult with FSC and the Finance department of clients, as needed

Managing day to day processing of accounts and minimising bad debt provisions ensuring internal deadlines are met

Executive Management Support – 10%

Provide support to senior management, as needed

Work closely with the local team and their relevant requirements

Skills/Experience:

Advanced financial administrative experience in an international professional services firm or related (corporate) environment

Able to effectively develop and manage relationships across all levels and cultures

Excellent organizational, managerial and problem-solving skills

Ability to define and communicate clear business objectives and desired outcomes

Ability to anticipate and proactively resolve issues, be an effective multitasker, and remain flexible to a dynamic schedule

Possess a high degree of self-confidence and executive presence

Ability to analyse and interpret difficult situations, and provide recommendations for resolution.

Manage highly confidential information and exercise discretion, professionalism and diplomacy in all interactions

Excellent written and oral communication skills

Careful attention to detail

Ability to properly prioritize and work multiple tasks

Advanced technical skills using MS Office (Outlook, Word, Excel and PowerPoint

Familiarity with web-based applications and communications would be an advantage

High-level executive support or general human resources experience would be an advantage

INCO: “Cushman & Wakefield”