Business Operations Manager Job ID 227832 Posted 09-Jul-2025 Service line GWS Segment Role type Full-time Areas of Interest Accounting/Finance Location(s) Charlotte - North Carolina - United States of America Global Workplace Solutions (GWS) Local is a hard services-led, tailored facility management solution. We self-perform hard services while partnering with best-in-class soft service providers to offer custom facility and project management solutions to our clients. We focus on empowering our team with a high-level of downstream accountability, resulting in an agile and efficient service delivery. In addition to our core facility and project management capabilities, our platform offers direct access to our Best-in-Class services, including ESG, Security Consulting, Workplace Strategy, and Workplace Experience. **About the Role:** As a CBRE Operations Manager, you will provide the department with advanced day-to-day operations and administrative support. This job is part of the Operations Management job function. They are responsible for coordinating staff functions and operations that support the organization’s goals and strategies. **What You’ll Do:** •Manage the budget preparation process. Research and collect input from multiple internal and external resources. •Review monthly department budget reports to maintain expense controls. Review commentary and explanation of variances provided by the team. Present to management for review. •Troubleshoot and resolve escalated inquiries and requests from internal and external clients. •Evaluate department processes and procedures and identify opportunities to improve service delivery. Make recommendations to management. •Compile a variety of complex operating, financial, and statistical information reports. •Oversee the development of project plans and costs. This includes personnel and fiscal requirements to achieve defined objectives. •Apply general knowledge of standard principles and techniques/procedures to accomplish assigned tasks and solve routine problems. •Have a broad knowledge of your own job discipline and some knowledge of several job disciplines within the function. •Lead by example and model behaviors that are consistent with CBRE RISE values. May convince us to reach an agreement. •Impact the quality of own work and the work of others on the team. •Work primarily within standardized procedures and practices to achieve objectives and meet deadlines. • Explain complex information to others in straightforward situations. This is not a comprehensive list of job requirements, additional tasks may be included. **What You’ll Need:** •Applicants must be authorized to work in the United States without the need for visa sponsorship now or in the future. •Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. •Bachelor's Degree preferred with 2-5 years of relevant experience. In lieu of a degree, a combination of experience and education will be considered. •Understanding of existing procedures and standards to solve slightly complex problems. •Ability to analyze possible solutions using technical experience to apply appropriate judgment and precedents. •In-depth knowledge of Microsoft Office products. Examples include Word, Excel, Outlook, etc. •Strong organizational skills with an inquisitive mindset. •Advanced math skills. Ability to calculate complicated figures such as percentages, fractions, and other financial-related calculations. **Why CBRE** When you join CBRE, you become part of the global leader in commercial real estate services and investment that helps businesses and people thrive. We are dynamic problem solvers and forward-thinking professionals who create significant impact. Our collaborative culture is built on our shared values — respect, integrity, service and excellence — and we value the diverse perspectives, backgrounds and skillsets of our people. At CBRE, you have the opportunity to realize your full potential. **Our Values in Hiring** At CBRE, we are committed to fostering a culture where everyone feels they belong. We value diverse perspectives and experiences, and we welcome all applications. **Equal Employment Opportunity:** CBRE has a long-standing commitment to providing equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, pregnancy, age, citizenship, marital status, disability, veteran status, political belief, or any other basis protected by applicable law. **Candidate Accommodations:** CBRE values the differences of all current and prospective employees and recognizes how every employee contributes to our company’s success. CBRE provides reasonable accommodations in job application procedures for individuals with disabilities. If you require assistance due to a disability in the application or recruitment process, please submit a request via email at recruitingaccommodations@cbre.com or via telephone at +1 866 225 3099 (U.S.) and +1 866 388 4346 (Canada). CBRE GWS CBRE Global Workplace Solutions (GWS) works with clients to make real estate a meaningful contributor to organizational productivity and performance. Our account management model is at the heart of our client-centric approach to delivering integrated real estate solutions. Each client is entrusted with a dedicated leader and is supported by regional and global resources, leveraging the industry's most robust platform. CBRE GWS delivers consistent, measurably superior outcomes for our clients at every stage of the lifecycle, and across industries and geographies. Find out more (https://www.cbre.com/real-estate-services/directory/global-workplace-solutions) CBRE, Inc. is an Equal Opportunity and Affirmative Action Employer (Women/Minorities/Persons with Disabilities/US Veterans)