Job Title

Business Operations Executive

Job Description Summary

Job Description

About the Role:

Operations:

Coordinate remote team on deployment and mobilizationProvide oversight to and coordinate FM-as-a-service workflow processes, handle billing administration, and coordinate remote vendor resourcingMaintain vendor engagements and relationshipsMonitor and manage facility-related expenses within the budget for monthly reportingAssist Support Function Lead/ Senior Manager/ Senior Director on administrative duties when requiredNew vendor creation (involves watchdog screening and risk assessment for new vendors)Assist in Request for quotation for ad-hoc, corrective maintenance and minor works for client request

Project Management:

Support RFP and RFQ for projects and ad-hoc works.Coordinate with contractors, vendors, and supplier when requiredConduct and liaise with Client-on-client brief and specification.Oversee clients A&A project and adhoc work programs

Account Management:

Manage account operation matter and ensure service performance aligning with contract/agreement.Liaise with relevant internal and external stakeholders, such as Landlord, clients, vendor.Work with Client/Office manager/Account manager to set up work processes and support infrastructure for capacity and scalability, ensuring timely client response and vendor deployment.Assist on opening new Project account. Perform accounting duties A/R, billing, and invoicing clients.

Requirements:

Bachelor’s Degree in project management, construction management, civil engineering, mechanical or electrical engineering.Some working experience in Data Center industryProficiency in project / Operations management software (e.g., Project, Primavera, Procore), MCIM, Famis 360, BI dashboard tools and other relevant tools

INCO: “Cushman & Wakefield”