Work Location:

Markham, Ontario, Canada

Hours:

37.5

Line of Business:

Data & Analytics

Pay Details:

$91,200 - $136,800 CAD

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Overview:

We are seeking a motivated and analytical individual to join TD's Canadian Fraud Management's Strategic Initiatives team as L10 Business Management Specialist

This role is heavily on the business management function, and will be key role in the development and implementation of telling a collective cross department results story

Must be able to plan, lead/manage and/or oversee a diverse set of work activities requiring alignment across multiple areas in Fraud and our lines of business

Lead/manage the collection of results, insights and materials to tell an accurate and fulsome OKR/KPI month, quarter, semi-annual and annual report outs

Facilitate key discussions and provides thought leadership to executive audience including, but not limited to KPI/OKR results and/or roadmap and/or strategic planning/deliverables/frameworks/short to long term goals etc.

Leverage specialization with industry, external/internal, enterprise and business awareness; recognizing and anticipating emerging trends and identifying issues and opportunities and recommending action to senior management

Work effectively with multiple teams across broad functions and domains, influencing and aligning others as needed to meet deadlines

In this role, you will be responsible to produce and curate materials, department strategy, results with full traceability to senior leaders across TD.

This person will need strong impact and influence skills, analytical skills, presentation building and delivery skills and are able to be very detail-focused and adaptable to change depending on audiences.

The applicant will be required to work with extreme independence, identify the right approaches/materials to gather and build the department report outs, while also able to self-manage their time to meet tight timelines and concurrent asks

Responsibilities:

Adhere to enterprise frameworks and methodologies that relate to business management activities for own area

Actively manage relationships with corporate and/or control functions and ensure alignment with enterprise and/or regulatory requirements

Keep abreast of emerging issues, trends, and evolving regulatory requirements and assess potential impacts to the Bank

Assess / identify key issues and escalate to appropriate levels and relevant stakeholders where required

Lead relevant meetings or committees and related deliverables / outcomes

Prepare reports and presentations to communicate findings to stakeholders.

Lead cross-functional teams to understand business needs and requirements through to decision.

Stay current with industry trends and best practices in business analysis.

Evaluation and analysis of material to make sound decisions and appropriate use scenarios.

Collaborate with partners and provide recommendations to ensure business needs are met and pulls together a collective story.

Escalation of issues to leadership in a timely manner

Own and complete relevant work packages through collaboration with multiple stakeholders, managing deadlines and adjusting to changing work priorities.

Design, monitor and report on the business management role and role strategy.

Qualifications:

Strong business acumen

Fraud Industry and Financial Crimes knowledge in Canada and USA

Demonstrated continuous Improvement / process improvement

Undergraduate Degree and/or 3-5 years relevant experience

Track record of impact and influence, critical thinking, problem solving, presentation (examples include executive level presentations and storyboarding, data validation/quantification)

Detail oriented

Strong Microsoft suite skills (Excel, PPT, word)

Confidence and ability to work independently end-to-end.

BREADTH & DEPTH

Work autonomously and accountable for acting as a lead within a specialized business management function and may provide work direction to others

Provide seasoned specialized knowledge, advice and/or guidance to various stakeholders and team members

Scope of role may have enterprise impact

Oversee and/or independently perform tasks from end to end

Reports to a Senior Manager, with various dotted line support to Frauds AVPs and department VP

EXPERIENCE & EDUCATION

Undergraduate degree

7+ years relevant experience

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):

Sans Objet