We’re building a relationship-oriented bank for the modern world. We need talented, passionate professionals who are dedicated to doing what’s right for our clients. At CIBC, we embrace your strengths and your ambitions, so you are empowered at work. Our team members have what they need to make a meaningful impact and are truly valued for who they are and what they contribute. To learn more about CIBC, please visit CIBC.com (https://www.cibc.com/en/about-cibc.html) **What you'll be doing** As a member of CIBC’s team, the experienced Business Management Lead, acts as an independent leader within the US Change Administration team, supporting the US Change Initiatives and Corporate Affairs department. This role collaborates closely with department leadership to drive process improvement initiatives, provide leadership on various engagements, and prepare executive-level presentations. Leveraging a comprehensive understanding of organizational policies and business objectives, the Lead provides strategic support through detailed analysis, effective meeting coordination, and the creation of high-quality deliverables. The position requires independent judgment to identify and implement process improvements, ensuring all solutions are efficient, compliant, and aligned with policy standards. The role is responsible for maintaining accurate documentation, facilitating key meetings, and delivering exceptional support to internal partners through strong communication and a commitment to excellence. _At CIBC we enable the work environment most optimal for you to thrive in your role. You’ll have the flexibility to manage your work activities within a hybrid work arrangement where you’ll spend 2-3 days per week on-site, while other days will be remote._ **How you'll succeed** + **Understanding and Documenting Requirements** - Work closely with business partners to gather complex business requirements and facilitate solution design discussions to ensure you meet project needs. Build strong relationships, lead discussions, listen and ask the right questions to ensure solutions meet requirements. + **Strategic Support & Leadership -** Partner with the Head of US Change Administration on diverse initiatives, including process improvements, detailed analysis, executive presentations, and meeting coordination. Operate independently, demonstrating high-quality, detail-oriented work in all efforts. + **Enterprise Knowledge** - Develop and maintain a comprehensive understanding of the bank’s inner workings, including policies, processes, and procedures as well as department business goals. Leverage this expertise to support US Change Initiatives and Corporate Affairs leadership in achieving business goals. + **Meeting Preparation & Organization** - Support the planning and execution of key meetings by organizing agendas and preparing materials that drive effective communication and decision-making. + **Process Improvement & Solution Design** - Identify opportunities to enhance business processes. Develop and recommend solutions that are efficient, effective, and fully aligned with organizational standards and requirements. + **Relationship Management & Communication** - Drive high internal partner satisfaction by practicing servant leadership and effective communication. Build collaborative relationships across teams and provide outstanding assistance to internal stakeholders. **Who you are** + **You have a degree/diploma in** Computer Science, Business, and/or a related field, and you’ve spent at least 3 years in a similar role, supporting management in delivering on business goals. + **You have a college degree** and a minimum of 5 years of experience supporting the financial services industry, demonstrating a proven ability to deliver results in a dynamic environment. + **You are an effective leader** with strong people management and development skills. You inspire others, promote teamwork, and create a positive, focused work environment. + **You are skilled at influencing key stakeholders** by articulating strategies and communicating value-driven solutions. Your interpersonal and communication skills allow you to present complex information in a clear, structured way to senior management and cross-functional teams. + **You thrive in fast-paced, changing environments** and adapt quickly to new challenges. You approach problem-solving with curiosity, creativity, and collaboration, consistently seeking innovative solutions. + **You build strong, collaborative relationships** across functions and borders, and are viewed as an approachable partner by colleagues and stakeholders. + **You are proficient in leveraging technology** to enhance efficiency and effectiveness in your work. + **You embody CIBC’s values** of trust, teamwork, and accountability, bringing your authentic self to work and fostering an inclusive and supportive culture _At CIBC, we offer a competitive total rewards package. This role has an expected salary range of_ **$110,000 - $125,000K** _for the Chicago, IL market based on experience, qualifications, and location of the position. The successful candidate may be eligible to participate in the relevant business unit’s incentive compensation plan, which may also include a discretionary bonus component. CIBC offers a full range of benefits and programs to meet our employee’s needs; including Medical, Dental, Vision, Health Savings Account, Life Insurance, Disability, and Other Insurance Plans, Paid Time Off (including Sick Leave, Parental Leave and Vacation), Holidays and 401(k), in addition to other special perks reserved for our team members._ _This position does not offer visa sponsorship._ **\#LI-TA** California residents — your privacy rights regarding your actual or prospective employment (https://us.cibc.com/en/about-us/california-consumer-privacy-act-employment.html) **What CIBC Offers** At CIBC, your goals are a priority. We start with your strengths and ambitions as an employee and strive to create opportunities to tap into your potential. We aspire to give you a career, rather than just a paycheck. + We work to recognize you in meaningful, personalized ways including a competitive salary, incentive pay, banking benefits, a benefits program*, a vacation offering, wellbeing support, and MomentMakers, our social, points-based recognition program. + Our spaces and technological toolkit will make it simple to bring together great minds to create innovative solutions that make a difference for our clients. + We cultivate a culture where you can express your ambition through initiatives like Purpose Day; a paid day off dedicated for you to use to invest in your growth and development. *Subject to plan and program terms and conditions **What you need to know** + CIBC is committed to creating an inclusive environment where all team members and clients feel like they belong. We seek applicants with a wide range of abilities and we provide an accessible candidate experience. If you need accommodation, please contact Mailbox.careers-carrieres@cibc.com + You need to be legally eligible to work at the location(s) specified above and, where applicable, must have a valid work or study permit. + We may ask you to complete an attribute-based assessment and other skills tests (such as simulation, coding, MS Office). Our goal for the application process is to get to know more about you, all that you have to offer, and give you the opportunity to learn more about us. **Job Location** IL-120 S LaSalle St **Employment Type** Regular **Weekly Hours** 40 **Skills** Change Governance, Communication, Critical Thinking, Decision Making, Group Problem Solving, Initiating Change, Leadership, Metrics Development, People Management, Risk Management, Teamwork, Waterfall Model At CIBC, we are in business to help our clients, employees and shareholders achieve what is important to them. Our ability to create value for all CIBC stakeholders is driven by a business culture based on common values: Trust, Teamwork and Accountability. Working with CIBC makes you a part of a work environment committed to our clients, employees and communities - a place where you can excel. Every day, our 44,000 employees help our clients achieve their financial goals, because what matters to our clients, matters to us.