At American Express, our culture is built on a 175-year history of innovation, shared values and Leadership Behaviors, and an unwavering commitment to back our customers, communities, and colleagues. As part of Team Amex, you'll experience this powerful backing with comprehensive support for your holistic well-being and many opportunities to learn new skills, develop as a leader, and grow your career.
Here, your voice and ideas matter, your work makes an impact, and together, you will help us define the future of American Express.
International Risk and Control sit within International Card Services (ICS) which comprises of all the issuing functions across all 28 international markets excluding the US - colleagues operate across a variety of geographies and disciplines. ICS issues products to our Consumer and Commercial customers – the organization is an integral part of the global growth strategy for American Express; offering differentiated products and services is critical to our success and promises to drive significant growth and value through the delivery of innovative products, tailored to the needs of our customers.
The objective of the ICS Risk & Control teams is to enable safe, sound and sustainable business growth, and to support our International Legal Entities to deliver on their control and compliance obligations.
The Business Conduct Teams purpose is to empower sustainable growth by embedding ethics, risk insights, and resilient controls into every decision — so customers, colleagues, and shareholders trust we do business the right way.
How will you make an impact in this role?
Support the design, implementation, and governance of the risk & control framework across international business unitsPartner with stakeholders to ensure business growth strategies are aligned with risk appetite and regulatory requirements e.g. ICS Market Commercial, Marketing & Acquisition leads, Compliance, Legal, Colleague Labour Relations, Internal Audit, Data and Analytic teamsProvide PMO support across Business Conduct initiatives, including tracking milestones, preparing reports and facilitating decision-making forums for the LTAct as a trusted advisor to help shape the Business Conduct roadmap and priorities, ensuring proactive identification of risk and controlsBring structure and clarity to ambiguous situations, helping teams align around a shared vision in a fast-changing environmentDevelop and maintain dashboards, risk registers, and reporting to track progress and highlight emerging risks and dependenciesWork collaboratively with cross-functional teams to drive a culture of strong risk management while supporting innovation and growthPrepare high-quality presentations and briefing materials for senior leadershipSupport the development of best practice methodologies for risk governance and project delivery within the Risk & Control Programme Management Office
Minimum Qualifications
Experience in risk and control, conduct risk, or PMO roles within a financial services or regulated environmentExperience across the ICS business (e.g. market, acquisition, commercial, marketing) is preferred.Demonstrated ability to create structure in ambiguous and evolving environmentsProven ability to support senior decision-making through data-driven insights and risk analysisProven track record of working effectively across cultures, adapting to different ways of working and communication styleFamiliar with complex programmes which span across multiple marketsStrong proficiency in project management tools such as, excel, powerpoint, sharepoint, confluence
Preferred Qualifications
Creative and strategic thinker with the ability to connect the dots between business goals and risk considerationsPassionate about driving business growth, understanding how risk and control frameworks enable responsible expansionComfortable operating in white space able to create structure, processes, and a shared vision in complex or ambiguous environmentsStrong influencer skills to engage and gain buy-in from senior stakeholders across international teamsCulturally adaptable, with the ability to flex communication style and approach to build relationships across different geographies and working stylesAnalytical mindset with the ability to interpret complex data and present insights clearlyHolistic understanding of risk, conduct, and control frameworks in financial services or a highly regulated industryExcellent organisational and project management skills, with the ability to prioritise and management multiple initiativesStrong communication skills, with the ability to create compelling presentations and reports for senior leadership
What we offer
Opportunity to play a key role in shaping the conduct risk strategy across international marketsExposure to senior stakeholders and leadership team across internationalA collaborative environment that encourages innovation and creative problem-solvingCareer growth within a global organisation committed to responsible business growth
Employment eligibility to work with American Express in the UK is required as the company will not pursue visa sponsorship for these positions.
We back you with benefits that support your holistic well-being so you can be and deliver your best. This means caring for you and your loved ones' physical, financial, and mental health, as well as providing the flexibility you need to thrive personally and professionally:
Competitive base salaries Bonus incentives Support for financial-well-being and retirement Comprehensive medical, dental, vision, life insurance, and disability benefits (depending on location) Flexible working model with hybrid, onsite or virtual arrangements depending on role and business need Generous paid parental leave policies (depending on your location) Free access to global on-site wellness centers staffed with nurses and doctors (depending on location) Free and confidential counseling support through our Healthy Minds program Career development and training opportunitiesOffer of employment with American Express is conditioned upon the successful completion of a background verification check, subject to applicable laws and regulations.