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Description

 

In the analyst role, you will be performing detailed requirements analysis, document processes, craft user stories, triage issues, facilitate meetings, analyze data and/or support functional/user acceptance testing. To succeed in this role, you should be familiar with Agile scrum software development methodologies, have the ability to write great user stories and have a natural analytical way of thinking/problem solving and be able to explain difficult concepts to both technical and non-technical users. 

Works on one or more projects both moderate to complex projects and manages projects of a limited scope 

Requires moderate guidance to manage work and time 

Assist in planning and design of solutions via requirements gathering 

Clearly document, communicate and maintain requirements/user stories and solutions and associated analysis 

Create simple workflow models and process maps based on input from multiple sources 

Lead and facilitate meetings with Technology and Business Partners to gather needs and requirements, solutions, plans, estimates and troubleshooting 

Identifies problems/issues and finds solutions 

Qualifications

What’s needed to succeed (Minimum Qualifications): 

Bachelor's degree - Computer Science, Information Systems or Business Administration preferred 

3-5+ years of IT and/or business experience, or any equivalent combination of experience, education, and/or training 

Communication Skills- The ability to communicate verbally and in writing with all levels of employees and management, capable of successful formal and informal communication, speaks and writes clearly and understandably at the right level 

Teamwork - Involves working well in a collaborative setting, supporting work team by volunteering for and completing assignments, acting as a positive team member by contributing to discussions, developing and maintaining both formal and informal relationships enterprise-wide, defines success in terms of the entire team through mentoring and knowledge transfer 

Technical Expertise - Involves demonstrating a commitment to increasing knowledge and skills in current technical/functional area, keeping up to date on technical developments, staying informed as to industry practices, knowing how to apply relevant technical processes to appropriate business needs 

Must be legally authorized to work in the United States for any employer without sponsorship 

Successful completion of interview required to meet job qualification 

Reliable, punctual attendance is an essential function of the position 

  

What will help you propel from the pack (Preferred Qualifications): 
  

Airline commercial and/or operational experience 

Partnership  - Acts as valued partner to business and technology peers, develops relationships with internal and external partners 

Patience - Includes listening and vetting before acting. Is tolerant with people and processes, tries to understand the people and the data before making judgments and acting, sensitive to due process and proper approaches 

Task Management - Delivers quality work on time with attention to detail, translates planning into action by following applicable established procedures or methodologies, proactively monitors and controls task status by collecting and analyzing task data to anticipate and address barriers, appropriately communicates and resolves or escalates any problems that arise 

 

 

The base pay range for this role is $81,795.00 to $106,602.00.
The base salary range/hourly rate listed is dependent on job-related, factors such as experience, education, and skills. This position is also eligible for bonus and/or long-term incentive compensation awards.

You may be eligible for the following competitive benefits: medical, dental, vision, life, accident & disability, parental leave, employee assistance program, commuter, paid holidays, paid time off, 401(k) and flight privileges.

United Airlines is an equal opportunity employer. United Airlines recruits, employs, trains, compensates and promotes regardless of race, religion, color, national origin, gender identity, sexual orientation, physical ability, age, veteran status and other protected status as required by applicable law. Equal Opportunity Employer - Minorities/Women/Veterans/Disabled/LGBT.

We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the job application or interview process, to perform crucial job functions. Please contact JobAccommodations@united.com to request accommodation.