**Workforce Classification:** Hybrid **Join Our Team: Do Meaningful Work and Improve People’s Lives** Our purpose, to improve customers’ lives by making healthcare work better, is far from ordinary. And so are our employees. Working at Premera means you have the opportunity to drive real change by transforming healthcare. Premera is committed to being a workplace where people feel empowered to grow, innovate, and lead with purpose. By investing in our employees and fostering a culture of collaboration and continuous development, we’re able to better serve our customers. It’s this commitment that has earned us recognition as one of the best companies to work for. Learn more about our recent awards and recognitions as a greatest workplace. (https://www.premera.com/visitor/careers#awards) Learn how Premera supports our members, customers and the communities that we serve through our Healthsource blog: https://healthsource.premera.com/ . Are you ready to be at the heart of transformation? Step into a role where your ability to take your project management expertise and creative problem-solving to shape the future of business operations. As a Business Analyst III, you’ll partner with experts across the organization to uncover hidden processes, drive clarity through operations system thinking, and build a foundation of trusted knowledge that powers onboarding, training, and operational excellence. This role will partner with experts to uncover undocumented processes, partner with instructional designers and trainers to apply systems thinking for clarity and context, and curate a centralized repository of trusted knowledge assets. This foundation powers onboarding, training, and operational readiness, and ensuring continuity. The Business Analyst III works to proactively and creatively solve for business needs through broad cross-functional collaboration. Responsible for eliciting, documenting, and defining business requirements, contributing to process development, and articulating the importance of the work within the broader value stream for moderately complex projects and/or initiatives with visible impact to the business and / or systems. This role leverages experience in influencing business decisions to deliver key insights and optimize solutions that have a visible impact to the business. **What you will do:** + Translate ambiguous business needs into solid businesscontextand functional requirements for small to large projects with moderate complexity. + Effectively elicit information to create concise, organized Business Requirement Documents (BRD) and Functional Requirement Documents (FRD) using standard, industry recognizedtoolsand best practices. Manage requirements across the lifecycle of a project to ensure end user satisfaction, business stakeholder buy-in, andscopeintegrity. + Identifyopportunities and contribute recommendations based on analysis of requirements and future impacts. + Partner withSMEsto extract undocumented knowledge (e.g.structured interview and working sessions)as needed to ensure successful implementation and ongoing business and / or systems support whenappropriate. + Create detailed Use Cases, UserStoriesand other documents to illustrate business needs. + Facilitate meetings and Joint Application Development (JAD) sessions in a positive way to drivecross-functionalstakeholders to reach agreements and effective solutions. Meetings may include leadership. + Conduct research andinterviewssubject matter experts to create "As-is" and "To-be" process flows. Applycritical thinking to evaluate cross functional dependencies, including upstream and downstream impacts. + Contribute to enhancements of BusinessAnalysisbest practices and suggestions for improvements.Collaborate with instructional designers to convert content into digestible formats. + Create business facing test scenarios, test scripts/cases, and mockups of data necessary to conduct testing. Create the traceability between requirements and scenarios to ensure business requirements are met. Maymonitorand report on testing activity and results. + Consult with others in the development ofappropriate trainingmaterials to support the needs of functional areas.Translatecomplex informationinto clear, structured content for use in training, onboarding, and documentation. + May provide support to other entry and junior level Business Analysts. + May investigate and research system problems and enhancements, working collaboratively with IT and business stakeholders toidentifyoptions and provide business and / or technical solutions. + Other duties as assigned. **What you will bring:** + ABachelor’sdegree or four (4) yearsofwork experience(Required). + Three (3) years of analytical experience in a technical or business environment, including at least 2 years performing business analysis functions (gathering business requirements, documenting process/data flows, and performing gap analyses)(Required). + Experience in healthcare or other regulatedindustries. + Experience in content strategy, technical writing, or knowledge management. + Strong writing and editing skills. + Strongcommunication&organizationskills + Ability to work cross-functionally and build rapport with SMEs. + Familiarity with instructional design principles and adult learning theory. + Ability to think critically and applysystemsthinking. + Background in business analysis or process improvement. + Experience with tools such as SharePoint. **What you will gain:** **Advanced Requirements Gathering & Documentation** + Youwill refine your ability to translate ambiguous business needs into clear, actionable requirements forhighly complexprojects. **Cross-Functional Collaboration & Facilitation** + The role requires leading andfacilitatinglarge meetings.You’llhave the opportunity tocontinue to develop skills in driving consensus, managing diverse perspectives, and ensuring effective solutions are reached. **Process Analysis & Solution Design** + You’lldeepen yourexpertisein analyzing current (“As-is”) and future (“To-be”) business processes,identifyingopportunities for improvement, and designing optimized solutions. This involves critical thinking about dependencies and impacts across the organization. **Coaching & Methodology Leadership** + You will have the opportunity toprovide feedback, coaching, and guidance to teammates on business analysis methodologies and best practices, further developing your leadership and mentoring abilities. **Testing & Quality Assurance** + Youwill enhance your skills in creating business-facing test scenarios, test scripts, and mock-ups, ensuring traceability between requirements and testing. Monitoring and reporting on testing activities will also be a key area for ongoing development. **Physical Requirements:** The following have been identified as essential physical requirements of this job and must be performed with or without an accommodation: This is primarily a sedentary role which requires the ability to exert up to 10 lbs. of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull, or otherwise move objects, including the human body. This role requires the ability to keyboard and to communicate clearly and understandably in person, and over the telephone. **Premera total rewards** Our comprehensive total rewards package provides support, resources, and opportunities to help employees thrive and grow. Our total rewards are more than a collection of perks, they're a reflection of our commitment to your health and well-being. We offer a broad array of rewards including physical, financial, emotional, and community benefits, including: + Medical, vision, and dental coverage with low employee premiums. + Voluntary benefit offerings, including pet insurance for paw parents. + Life and disability insurance. + Retirement programs, including a 401K employer match and, believe it or not, a pension plan that is vested after 3 years of service. + Wellness incentives with a wide range of mental well-being resources for you and your dependents, including counseling services, stress management programs, and mindfulness programs, just to name a few. + Generous paid time off to reenergize. + Looking for continuing education? We have tuition assistance for both undergraduate and graduate degrees. + Employee recognition program to celebrate anniversaries, team accomplishments, and more. For our hybrid employees, our on-campus model provides flexibility to create your own routine with access to on-site resources, networking opportunities, and team engagement. + Commuter perks make your trip to work less impactful on the environment and your wallet. + Free convenient on-site parking. + Subsidized on-campus cafes make lunchtime connections with colleagues fun and affordable. + Participate in engaging on-site activities such as health and wellness events, coffee connects, disaster preparedness fairs and more. + Our complementary fitness & well-being center offers both in-person and virtual workouts and nutritional counseling. + Need a brain break? Challenge someone to a game of shuffleboard or ping pong while on campus. **Equal employment** **opportunity/affirmative** **action:** Premera is an equal opportunity/affirmative action employer. Premera seeks to attract and retain the most qualified individuals without regard to race, color, religion, sex, national origin, age, disability, marital status, veteran status, gender or gender identity, sexual orientation, genetic information or any other protected characteristic under applicable law. If you need an accommodation to apply online for positions at Premera, please contact Premera Human Resources via email at careers@premera.com or via phone at 425-918-4785. The pay for this role will vary based on a range of factors including, but not limited to, a candidate’s geographic location, market conditions, and specific skills and experience. The salary range for this role is posted below; we generally target up to and around the midpoint of the range. **National Plus Salary Range:** $84,200.00 - $143,100.00 _*National Plus salary range is used in higher cost of labor markets including Western Washington and Alaska_ _._ We’re happy to discuss compensation further during the interview because we believe that open communication leads to better outcomes for all. We’re committed to creating an environment where all employees are celebrated for their unique skills and contributions. At Premera, we make healthcare work better. By focusing on improving our customers’ experience purposefully and serving their needs passionately, we make the process easier, less costly, and more positive. Through empathy and advocacy, we change lives. As the leading health plan in the Pacific Northwest, we provide comprehensive health benefits and services to more than 2 million customers, from individuals to Fortune 100 companies. Our services include innovative programs focused on health management, wellness, prevention, and patient safety. We deliver these programs through health, life, vision, dental, disability, and other related products and services. Premera Blue Cross is headquartered in Mountlake Terrace, WA, with operations in Spokane and Anchorage. The company has operated in Washington since 1933 and in Alaska since 1952. With more than 80 years of experience in the region, we deliver innovation, choice, and expertise.