Our client, a leading player in the financial services industry, is seeking a Business Analyst to join their team. As a Business Analyst, you will be part of the operations team supporting the CoBranded & Branded Credit Cards Loyalty/Rewards space. The ideal candidate will have strong attention to detail, excellent communication skills, and a collaborative spirit which will align successfully in the organization. **Job Title:** Business Analyst **Location:** Des Moines, IA **Pay Range:** $33 - $39/hr (Only W2) **What's the Job?** + Support the CoBranded & Branded Credit Cards Loyalty/Rewards space by monitoring control and exception reports. + Correct identified defects via front-end systems and drive process efficiencies and report consolidation—all within published SLAs. + Partner with technology, operations, and risk/control teams to deliver timely, auditable fixes. + Strengthen reporting quality through effective communication and collaboration. + Utilize mainframe familiarity to enhance reporting processes. **What's Needed?** + 2+ years in business systems/reporting operations with hands-on exception monitoring & remediation. + Proven SLA delivery, root cause analysis, and clear documentation skills. + Strong written and verbal communication skills. + Experience in cross-functional collaboration. + Familiarity with loyalty/rewards (credit card) domain is a plus. **What's in it for me?** + Opportunity to work in a dynamic and innovative environment. + Engage with a diverse team of professionals. + Develop your skills in business systems and reporting operations. + Contribute to meaningful projects that impact customer loyalty and satisfaction. + Career growth potential within a reputable organization. **Upon completion of waiting period consultants are eligible for:** + Medical and Prescription Drug Plans + Dental Plan + Vision Plan + Weekly Pay If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! **About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells** _ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent. ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.