Title: Business Analyst – Experimental Data Capture
Location: Unilever R&D Bangalore
Join our digital R&D team to help transform how Unilever captures and uses experimental data. As a Business Analyst, you’ll work with global teams to deploy and support innovative IT systems, ensuring high-quality data drives product innovation.
Key Responsibilities:
Analyse, deploy, and support experimental data capture tools (ELN, LIMS)
Collaborate with R&D, IT, and external partners to deliver system improvements
Document business requirements and validate technical solutions
Train and support users to maximize system value
What You Bring:
Experience in business analysis and IT systems deployment
Strong communication and stakeholder management skills
Familiarity with business analysis tools (JIRA, DevOps) and Microsoft Office
Passion for digital transformation in R&D
Be part of a collaborative, innovative team making a real impact on product development at a global scale.
Background
Unilever has a strategic need to capture good quality experimental data about the products (formulations and packaging) that it makes.
Experimental data capture is required throughout the end-to-end R&D process from the bench, where measurements of a product are used to inform design direction, through to scale-up, where measurements are used to validate design decisions and check specifications.
The vision for R&D is to digitally record all measured and meta data (context, observations, conditions measurements) related to an experiment, structure the data to make it both human and machine-readable, such that it can be used to draw insights and drive decision-making.
To support this vision, Unilever has developed a toolkit of experimental data capture tools (ELN, LIMS) used by Product Formulators and Packaging Engineers to record their prototypes, experiment context and measured data.
Unilever requires a Business Analyst to work across project teams to undertake key activities related to the business analysis, rollout and day-to-day support of these experimental data capture tools.
Profile
Work across business teams to undertake key activities related to the business analysis, deployment, and day-to-day support of IT systems.
Liaise with Subject Matter Experts (SME) to evaluate changes to the IT systems, document business requirements and impact
Liaise with external partners and vendors throughout the change lifecycle, to design, build, test, and deploy changes to the IT systems
Validate technical solutions against their design intent and log incidents where discrepancies arise
Create training material to guide and upskill business users in the use of IT systems
Support user groups within the Unilever business with the day-to-day use of the IT systems
Liaise with key stakeholders within R&D, IT, and vendor partnerships
Demonstrate flexibility for additional tasks that may be required as part of the Project
Skills & Working Background
Experience in business analysis practices and techniques
Proven track record working in cross-functional and cross-cultural teams
Experience IT systems design deploy experience is essential
Proven track record in understanding and delivering to consumer or customer requirements
Proven track record in working with 3rd parties and suppliers
Broad technical understanding of R&D processes
Qualifications & Working Experience
Previous experience with IT systems
Previous experience of business analysis tools (JIRA, DevOps) and methodologies
Previous experience of working in a business analysis, customer support or training role
Good working knowledge of Microsoft Office (Word, Excel, PowerPoint, SharePoint, Teams, Yammer)
Winning Behaviours
Care Deeply
Demonstrates genuine commitment to understanding R&D processes and user needs across the experimental data capture journey
Takes ownership of system quality and user experience, recognizing how data integrity impacts product development decisions
Shows empathy toward users' challenges while maintaining focus on long-term data strategy goals
Focus on What Counts
Prioritizes business requirements that deliver maximum value to R&D teams and experimental processes
Makes clear decisions about system changes based on strategic impact rather than just technical feasibility
Effectively manages stakeholder expectations by communicating priorities transparently
Get Three Steps Ahead
Anticipates how system improvements can address future R&D needs before they become urgent
Proactively identifies potential integration challenges between tools and processes
Stays current with emerging data capture technologies and methodologies to recommend forward-looking solutions
Deliver Excellence
Takes personal accountability for the successful implementation and adoption of experimental data capture tools
Finds creative solutions to technical and process challenges, refusing to accept "it can't be done"
Demonstrates meticulous attention to detail in requirements documentation and system validation
Consistently follows through on commitments to both business users and technical teams
Our commitment to Equality, Diversity & Inclusion
Unilever embraces diversity and encourages applicants from all walks of life! This means giving full and fair consideration to all applicants and continuing development of all employees regardless of age, disability, gender reassignment, race, religion or belief, sex, sexual orientation, marriage and civil partnership, and pregnancy and maternity.
All official offers from Unilever are issued only via our Applicant Tracking System (ATS). Offers from individuals or unofficial sources may be fraudulent - please verify before proceeding