Business Analyst, Financial Aid Systems & Compliance Apply Now **How to Apply** A cover letter is required. **Job Summary** As a member of theOffice of Financial Aid & Scholarships (https://umdearborn.edu/one-stop/financial-aid) leadership team, the Business Analyst for Financial Aid Systems & Compliance serves as a functional and technical liaison between Financial Aid, Enrollment Management, and Information Technology. This role is responsible for optimizing financial aid systems, ensuring data integrity, maintaining regulatory compliance, and developing data-driven insights that support strategic decision-making. The Analyst will manage business processes, reporting, and automation within Ellucian Banner and other technical tools, while providing analytical support. The position plays a critical role in advancing operational efficiency, compliance, and the student experience through the use of technology and data solutions. **Responsibilities*** **Systems & Data Management (60%)** + Serve as an administrator and subject-matter expert for financial aid systems (e.g., Banner, ImageNow, Salesforce, Campus Logic suite). + Maintain and enhance Banner forms, rules, population selections, tables, and automated batch processes. + Manage annual setup (e.g., New Year rollovers, gift aid parameters, and packaging rules). + Test and implement system upgrades, regulatory updates, and new functionalities. + Coordinate business systems security, troubleshooting, and system access controls. + Ensure integrity of financial aid data through quality assurance, batch monitoring, and data reconciliation. **Compliance & Quality Assurance (20%)** + In partnership with the Associate Director of Compliance & Customer Service, support internal audits and quality assurance reviews to ensure compliance with Title IV regulations and institutional policies. + Recommend process improvements that enhance compliance, efficiency, and service delivery. **Reporting & Data Analysis (10%)** + Develop and maintain ad hoc queries and reports to support operational and compliance needs. + Use reporting tools (e.g., WebFocus, SQL, Argos) to analyze trends and produce actionable insights. **Training & Communication (10%)** + Provide training to financial aid staff on system functionality, updates, and best practices. + Maintain detailed documentation of business processes, data definitions, and technical standards. + Represent the Office of Financial Aid in meetings related to systems, data governance, and compliance. + Foster strong partnerships with campus offices and external agencies to support operational alignment. **Skills You Have** + Deep understanding of financial aid system logic, data structures, and regulatory requirements. + Strong organizational skills and the ability to prioritize competing demands. + Commitment to equity, inclusion, and supporting diverse student populations. + Ability to exercise discretion and maintain confidentiality of sensitive information. + Excellent customer service and interpersonal skills. **Required Qualifications*** + Bachelor's degree in Information Systems, Business, Computer Science, Finance, or related field. + Minimum of 3-5 years of experience in financial aid, systems administration, or higher education technology. + Knowledge of Title IV regulations and financial aid processes. + Experience with Ellucian Banner and integrated data systems. + Base knowledge of SQL and reporting tools. + Strong analytical, problem-solving, and documentation skills. + Excellent communication and collaboration skills across technical and non-technical teams. + Ability to manage multiple projects with attention to detail and deadlines. **Desired Qualifications*** + Experience with document imaging systems (ImageNow), automation tools (UC4/Atomic), and CRM platforms (Salesforce). **Modes of Work** Positions that are eligible for hybrid or mobile/remote work mode are at the discretion of the hiring department. Work agreements are reviewed annually at a minimum and are subject to change at any time, and for any reason, throughout the course of employment. Learn more about thework modes (https://hr.umich.edu/working-u-m/my-employment/ways-we-work-resource-center/ways-we-work-implementation-group/modes-work) . **Additional Information** This position is not eligible for VISA sponsorship. This position may be ended prior to the application deadline after 14 consecutive days posted. **Background Screening** The University of Michigan conducts background checks on all job candidates upon acceptance of a contingent offer and may use a third party administrator to conduct background checks. Background checks are performed in compliance with the Fair Credit Reporting Act. **U-M EEO Statement** The University of Michigan is an equal employment opportunity employer. **Job Detail** **Job Opening ID** 273839 **Working Title** Business Analyst, Financial Aid Systems & Compliance **Job Title** Business Systems Analyst Inter **Work Location** Dearborn Campus Dearborn, MI **Modes of Work** Hybrid Mobile/Remote **Full/Part Time** Full-Time **Regular/Temporary** Regular **FLSA Status** Exempt **Organizational Group** Dbn Enrlmt Mgmt **Department** Dbn Office of Financial Aid **Posting Begin/End Date** 2/09/2026 - 3/11/2026 **Salary** $70,000.00 - $85,000.00 **Career Interest** Information Technology Apply Now