If you are innovative and would like to drive impactful online transformation initiatives, you have found the right team.

As a Business Analysis Associate I in Performance Strategy, you will collaborate with cross-functional teams to gather and analyze data related to online performance and management strategies. You will assist in the development and implementation of strategic initiatives aimed at transforming the online segment for the future.

Job Responsibilities

Collaborate with cross-functional teams to gather and analyze data related to online performance and management strategies.Assist in the development and implementation of strategic initiatives aimed transforming the Online segment for the future Develop and maintain performance metrics and dashboards to track the effectiveness of online strategies.Provide insights and recommendations based on data analysis to support decision-making processes.Manage the escalations, complaints analysis and exceptions demand coming into the group to resolve issue and identify trends using root cause analysis Collaborate with the team to develop best practices and identify tactical and/or strategic opportunitiesAnswer complex inquiries, provide information, consult with internal customers and cross-functional teamsShare information, concepts and opinions with others that result in clear understanding and desired outcomeDevelop high quality business presentations that crisply communicate to senior leadersLeverage partnership skills and forms lasting, positive working relationships to support working closely with multiple senior leaders and cross-functional teams

 

Required qualifications, capabilities and skills

3+ years of Operations experienceBachelor’s degree in Business, Analytics or equivalent Proficiency in data analysis tools and software (e.g., Excel, Tableau, Google Analytics).Excellent communication and presentation skills along with strong interpersonal skills at both verbal and written communicationAbility to work collaboratively in a team environment and manage multiple projects simultaneously. Discipline to work both independently and within a cooperative team environment Ability to balance competing priorities and manage to stringent time lines Strong analytical, reconciliation and problem-solving skills with experience collecting, analyzing, and synthesizing data to develop well-reasoned recommendations Strong business judgement and ability to appropriately escalate as needed Aptitude to communicate effectively to and influence all levels within an organization Proficient in MS Office (Outlook/Word/Excel/PowerPoint)

 

Work Schedule: Monday – Friday in office – Hours of operation 8:00 am – 5:00 pm

This role is not eligible for visa sponsorship