Job Description We’re seeking a developer‑minded, Technical BSA to own requirements and documentation for complex, back‑end integration projects—no UI work. You’ll translate business needs into developer‑ready specifications, define API contracts and data flows (Swagger), map data feeds, pressure‑test edge cases, and ensure every scenario is accounted for before code ships. You’ll drive Stage Gate 2 & 3 deliverables through leadership reviews and partner closely with developers, QA, BAs, and release managers across multiple agile teams—authoring precise user stories, documenting sequence diagrams, coordinating monthly releases, and raising risks to leadership when needed. Success in this role requires proactive, consistent, and clear communication. You’ll be navigating multiple dependencies and cross‑functional teams, so speaking up early, asking clarifying questions, and confidently responding when leadership prompts for updates are essential to keeping work on track and preventing surprises. We are a company committed to creating diverse and inclusive environments where people can bring their full, authentic selves to work every day. We are an equal opportunity/affirmative action employer that believes everyone matters. Qualified candidates will receive consideration for employment regardless of their race, color, ethnicity, religion, sex (including pregnancy), sexual orientation, gender identity and expression, marital status, national origin, ancestry, genetic factors, age, disability, protected veteran status, military or uniformed service member status, or any other status or characteristic protected by applicable laws, regulations, and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or recruiting process, please send a request to HR@insightglobal.com.To learn more about how we collect, keep, and process your private information, please review Insight Global's Workforce Privacy Policy: https://insightglobal.com/workforce-privacy-policy/. Skills and Requirements 8-10 years of experience as a BA/BSA Recent experience supporting back end facing projects Experience working with 3+ scrum teams Experience supporting 5+ projects at a time Extensive experience with Jira and Confluence Experience creating happy‑path and negative‑path workflows