Job Title

Brokerage Coordinator

Job Description Summary

The Brokerage Coordinator will report to the Director of Operations or Office Manager and will serve as the support for a fee-earner and/or team. This position is responsible for support of client service activities such as pitches and proposals, transaction support, and fee-earner administrative support. The Broker Coordinator will interact with various departments within the organization on behalf of the fee-earner to ensure they are able to meet the needs of their clients. In this capacity, the Broker Coordinator will be viewed as a direct line of communication to the fee-earner themselves.

Job Description

Essential Duties and Responsibilities

▪ Provide administrative and office support to a department, service line, or local brokerage services department or specialized team
▪ Coordinate property tour packages
▪ Compile information and maintain marketing activity reports for broker team
▪ Assist in the creation and/or editing of presentation materials including flyers, leasing proposals, qualifications booklets, case studies, email blasts, invitations, etc.
▪ Collaborate with centralized marketing HUBs in the creation and editing of the content of marketing materials and presentations
▪ Utilize standard marketing-approved templates and graphics while assisting in the creation of presentation materials, marketing collateral, etc. (emails, maps, flyers, tour/pitch books)
▪ Update and maintain client database
▪ Coordinate preparation of proposals and presentations
▪ Maintain broker inventory lists
▪ Schedule appointments and maintain team member’s calendars
▪ Manage broker’s contact database
▪ Provide client care/services (sending gifts, cards, etc…)
▪ Prep for meetings and events
▪ Work with Marketing to schedule and organize marketing collateral and events
▪ Work with Research to produce research materials
▪ Review all materials that go out for your team to confirm no errors are made
▪ Review and abstract lease/sale documents
▪ Maintain listings in CoStar, Loopnet, etc.
▪ Coordinate travel and administer activities
▪ Prepare and enter expense reports in Workday
▪ Track and book Opportunities, Listings, and Deal-Related Expenses in Engage
▪ Assist broker with CRM and Deal Management in Engage
▪ Communicate effectively with staff, brokers and clients
▪ Provide back up for Front Desk Administrator, when necessary
▪ Performs other administrative tasks required by C&W to facilitate the transaction of C&W’s real estate business

METRICS
Role will be evaluated on the following:
▪ Positive attitude
▪ Professionalism
▪ Efficiency and dependability
▪ Organization
▪ Customer service and people skills
▪ Turnaround time
▪ Data integrity and accuracy
 

BACKGROUND EXPERIENCE AND COMPETENCIES
▪ Associates Degree
▪ 2+ years of professional experience (or, similar combination of education and experience)
▪ Strong Microsoft Office Suite skills
▪ Knowledge of InDesign and Salesforce a plus
▪ Ability to plan, organize and manage processes
▪ Ability to deal and communicate effectively with all levels of staff and management
▪ Excellent written and verbal communication skills
▪ Detail oriented, able to handle multiple projects simultaneously, extremely professional, and
customer service oriented
▪ Previous real estate experience preferred

Cushman & Wakefield is an Equal Opportunity employer to all protected groups, including protected veterans and individuals with disabilities. Discrimination of any type will not be tolerated.

In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email HRServices@cushwake.com. Please refer to the job title and job location when you contact us.

INCO: “Cushman & Wakefield”