**Before you apply to a job, select your language preference from the options available at the top right of this page.** Explore your next opportunity at a Fortune Global 500 organization. Envision innovative possibilities, experience our rewarding culture, and work with talented teams that help you become better every day. We know what it takes to lead UPS into tomorrow—people with a unique combination of skill + passion. If you have the qualities and drive to lead yourself or teams, there are roles ready to cultivate your skills and take you to the next level. **Job Description:** **Job Summary** We are looking for someone who can help us improve our services and customer satisfaction by performing administrative tasks in the Brokerage department. You are part of this team! Do you enjoy working in a dynamic and stimulating environment with new challenges to solve every day? Do you consider yourself someone who can easily handle complex situations and meet deadlines? If so, don’t wait any longer—introduce yourself now! **What will you do in a day?** + Contact customers to obtain the necessary information for customs clearance. + Ensure all documentation complies with EU customs regulations. + Communicate clearly with customers about duties, taxes, and customs clearance procedures. + Maintain accurate records of communications and customs clearance documents. + Collaborate with internal teams to facilitate timely clearance of shipments. **What do we offer?** + Competitive salary + Continuous training + Our internal promotion policy offers excellent career advancement opportunities **What do we expect from you?** + Intermediate level (B1) of English (written and spoken) – preferred + Completion of secondary education (12th grade) – preferred + Fluency in Portuguese + Practical knowledge of Microsoft Office + Results-oriented + Problem-solving skills + Team spirit + Working hours: 17:00–21:00, Monday to Friday **How we recruit** At UPS, equal opportunity, fair treatment, and an inclusive work environment are of utmost importance. We are committed to a policy of fair treatment in hiring, training, promotion, and compensation based on merit, experience, and other job-related criteria. We do not discriminate against any candidate based on age, race, religion, sex, disability, sexual orientation, or gender identity. **A bit about our business** Founded in 1907 as a messenger company in the United States, UPS has grown into a global enterprise with one of the most recognized and admired brands in the world. We have become the largest package delivery company and a leading global provider of specialized transportation and logistics services. Every day, we manage the flow of goods, funds, and information in over 200 countries and territories worldwide. **Employee Type:** Permanent UPS is committed to providing a workplace free of discrimination, harassment, and retaliation.