Brokerage Admin Assistant I
UPS
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Fortune Global 500 の組織で次の機会を探りましょう。 革新的な可能性を想像し、やりがいのあるカルチャを体験し、日々より良いものになるための才能あるチームと協力してください。 私たちは、UPS を明日へと導くのに何が必要か知っています。スキルと情熱のユニークな組み合わせを持つ人々です。 自分やチームをリードする資質と意欲があれば、あなたのスキルを養い、あなたを次のレベルに引き上げる準備ができている役割があります。
**職務内容:**
**Job Summary**
The Brokerage staff is responsible for supporting clearance service to customers. He/she follows operation plans and work procedure to meet customer deadlines, maintains a close relationship with customer. This role will actively engage in auditing description on invoice to be submitted for the customs clearance in timely manner. He/she will be the one point of contact for customer enquiries and have a strong command of our customer service policies, and be well-versed and trained in product knowledge that can be critical for offering quick and accurate resolution to customer's shipment. And he/she will be responsible to follow up and help close out internal and external enquires.
**Responsibilities:**
+ Handle import clearance process following work procedure
+ Ensure data accuracy and integrity for import shipment
+ Communicate and gathering requirements from customers and provide feedback to broker for clearance
+ Work with involved parties to customer service
+ Provide customers accurate clearance information and procedure
+ Assist with problem resolution to meet customer needs and customs compliance
+ Work flexibility with other brokerage positions
+ Maintain compliance and UPS Policy
+ Complete training related career development
+ Support other brokerage business/training
**Qualifications:**
+ Practical experience in brokerage, clearance and CS work experience is preferred
+ Confident, trustworthy, customer-oriented and able to work in a fast paced environment
+ Positive and able to work well in a team with excellent interpersonal skill.
+ Hands-on knowledge in MS office program
+ Good ability for reading, writing and speaking English
+ Ability to work with little or no supervision.
주요업무 :
1) 수입화물에 대한 고객 입항 안내 및 인보이스 등 선적서류 확인/검토
2) 원활한 수입통관 진행을 위한 서비스 제공 (고객으로부터 세관신고에 필요한 정보 확인 및 관세사 전달 등)
3) 입항 화물의 통관 완료 후 세금 납부 등 출고까지의 진행 상황 고객 안내 제공
자격요건 :
수입화물 통관 및 CS 관련 업무 유경험자 우대,
관세사무소/포워딩 등 유사산업직군 종사 유경험자 우대
MS 오피스 프로그램 활용능력
영어 읽기, 쓰기, 말하기 능력 우수자 우대
근무시간 :
평일 08:30~17:30 (점심휴게시간 12:00~13:00)
토/일요일 순번표에 따른 순환근무(월 1.5회 정도)
**社員タイプ:**
常勤
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