Reporting to the Administrative Director and Physician and supervised by the Practice Manager. The Breast Health Patient Navigator-Surgical Scheduler is responsible for coordinating all aspects of breast health patient care.  Assists the physicians and Mid-Level providers as needed. Assures Patient Experience protocols are followed.

 

Minimum Qualifications

Education High School Diploma or equivalent preferred. Experience 3-5 years’ experience working as a navigator or surgical scheduler in a clinical setting Licensure and/or Certification Graduate of a Medical Assistant/Secretary program preferred Skills Advanced proficiency with Microsoft Office applications and moderate keyboarding is required. Knowledge of EPIC and Meditech electronic medical records preferred. Excellent organizational skills, detail oriented with strong ability to multi-task required. Familiarity with medical terminology preferred Knowledge of patient billing, prior authorizations, account processes, third party billing and revenue cycle preferred. Ability to read, write and communicate in English. Excellent customer service skills.

Ability to maintain confidential information required