You enjoy shaping the future of product innovation as a core leader, driving value for customers, guiding successful launches, and exceeding expectations. Join our dynamic team and make a meaningful impact by delivering high-quality products that resonate with clients.
As a Product Manager within the Consumer Bank - Branch Workplace Technology team, you are an integral part of the team that innovates new product offerings and leads the end-to-end product life cycle. As a core leader, you are responsible for acting as the voice of the customer and developing profitable products that provide customer value. Utilizing your deep understanding of how to get a product off the ground, you guide the successful launch of products, gather crucial feedback, and ensure top-tier client experiences. With a strong commitment to scalability, resiliency, and stability, you collaborate closely with cross-functional teams to deliver high-quality products that exceed customer expectations.
You will partner with key stakeholders to enable a best-in-class technology experience for our 5,000+ branches by driving innovation, managing the strategic roadmap, and delivering tactical solutions for support and issue resolution. We seek a highly motivated Branch Health Product Owner to lead the development and deployment of a new Branch Health product, providing proactive monitoring and enhanced visibility of capabilities across our branch network.
Job responsibilities
Develops a product strategy and product vision that delivers value to customersManages discovery efforts and market research to uncover customer solutions and integrate them into the product roadmapOwns, maintains, and develops a product backlog that enables development to support the overall strategic roadmap and value propositionBuilds the framework and tracks the product's key success metrics such as cost, feature and functionality, risk posture, and reliabilityLead end-to-end product management across the full lifecycle, partnering with users, stakeholders, design, and technologyDevelop comprehensive documentation to support UX research, design, and development, including business requirements and workflowsManage and refine the product backlog, ensuring effective prioritization and story rankingDrive teams to achieve delivery milestones, proactively identifying and mitigating risks and inefficienciesEnsure governance by tracking initiatives, prioritizing deliverables, addressing risks, and measuring progress for successful outcomesBuild and maintain strong relationships with delivery partners and branch colleagues to address business needs and enhance customer support
Required qualifications, capabilities, and skills
5+ years of experience or equivalent expertise in product management or a relevant domain areaAdvanced knowledge of the product development life cycle, design, and data analyticsProven ability to lead product life cycle activities including discovery, ideation, strategic development, requirements definition, and value managementExperience managing product delivery across multiple workstreams with diverse timelines and complexitiesProven ability to execute through strong stakeholder partnerships and influence across all levels and functionsDemonstrate structured thinking, curiosity, and effective communication, with excellent written skillsDemonstrate excellence in problem-solvingTrack record of delivering results in dynamic, multi-priority environmentsBachelor’s degree or equivalent experience required
Preferred qualifications, capabilities, and skills
Demonstrated prior experience working in a highly matrixed, complex organizationExhibit strong personal responsibility and accountability for delivering high-quality workPossess deep understanding of Agile methodology; Scrum Product Owner certification is a plus