Posting Description

BOOKSELLER, MIT Press, to be a motivated, customer-focused individual who performs a range of customer service, sales, merchandising, and clerical duties in a fast-paced retail environment at the MIT Press Bookstore. The MIT Press Bookstore has served the MIT community and the public since 1980, offering academic, professional, general interest, and children’s titles. In 2023, the bookstore launched an online retail site at mitpressbookstore.mit.edu. Will provide friendly, professional customer service in person, by phone, and via email; assist customers with book selection, purchases, and general MIT-area inquiries; process online orders, including packing and shipping via USPS, FedEx, and UPS; operate the point-of-sale system and handle cash and credit card transactions in accordance with store policies; open and close the bookstore as scheduled; represent the bookstore at off-site retail events, including evenings or weekends; maintain an organized and attractive sales floor through shelving, displays, cleaning, and inventory organization; receive, reorder, and inventory merchandise; enter bibliographic data for new titles; prepare daily sales reports and bank deposits; and make local campus deliveries and assist with returns and shipping.