Bookkeeping,Account,&Auditing Clerks-25294 + Full-time + Harriman State Campus, 1220 Washington Ave, Building 5 Albany, NY 12226 + Starting at $17 /HR depending on Experience + Duties: All service lines operate in a customer service-oriented environment using continuous improvement tools. Duties typical of this position include, but are not limited to: + Have a thorough knowledge of the policies and procedures that relate to the particular service line with the ability to apply them. + Process service line specific transactions in accordance with standard work and the service line service level agreement. + Conduct both written and telephone communications and prepare email correspondence to customers, vendors, program administrators and others regarding requesting information. + Resolve difficult processing errors, identify processing system user needs and other more complex transactions. + Analyze data and resolves complex auditing problems related to various NYS business practices, including various audit functions and related processes. + Have a working knowledge of the BSC ticketing system. + May assign work to lower-level processing staff, as needed. + Consistently provide quality customer service to all BSC customers. Experience: Either 1: A high school diploma and three years of full-time experience processing business, finance or human resource transactions. Or 2: 60 semester credit hours of college-level study. Or 3: 30 semester credit hours of college-level study AND one year of the experience stated in qualification #1. + Click to Apply (https://evoportalus.tracker-rms.com/KnowledgeBuilders/apply?jobcode=18734)