Hamilton, Ontario, Canada
3 days ago
Booking Clerk

As an extension of HHS’s Diagnostic Services, the CIBC Breast Assessment Centre (BAC) is a multidisciplinary organized breast assessment centre bringing expertise in radiology, pathology, surgery, medical radiation technology, ultrasound, nursing and genetic counselling. The CIBC BAC will provide rapid diagnostic evaluation to women who are symptomatic and/or have a screen-detected abnormality identified through routine breast screening or cancer surveillance screening and ensure timely navigation to surgical or medical treatment. The CIBC BAC will provide radiology support for breast surgical procedures

The Booking Clerk reports to the Diagnostic Services Manager of the Central Booking Office and Clerical. This clerk is also accountable to the Clinical Manager of the BAC.
The Booking Clerk is part of the multi-disciplinary team and is responsible for booking all types of breast screening and assessment appointments, OBSP High Risk Screening Genetic Counselling appointments and follow-up surgical appointments. The Booking Clerk liaises between patients, families and physicians (both internal and community). The Booking Clerk works directly with Surgeons, Radiologists, Technologists, Nursing and Genetic Counsellors to facilitate the flow of the multidisciplinary clinic.
As a member of the Diagnostic Services Team, the booking clerk may also support the booking of other diagnostic service bookings associated with the Central Booking Office and Diagnostic Services Department.

The Booking Clerk reports to the Diagnostic Services Manager of the Central Booking Office and Clerical. This clerk is also accountable to the Clinical Manager of the BAC.
The Booking Clerk is part of the multi-disciplinary team and is responsible for booking all types of breast screening and assessment appointments, OBSP High Risk Screening Genetic Counselling appointments and follow-up surgical appointments. The Booking Clerk liaises between patients, families and physicians (both internal and community). The Booking Clerk works directly with Surgeons, Radiologists, Technologists, Nursing and Genetic Counsellors to facilitate the flow of the multidisciplinary clinic.
As a member of the Diagnostic Services Team, the booking clerk may also support the booking of other diagnostic service bookings associated with the Central Booking Office and Diagnostic Services Department.

Monday to Friday, days

Monday to Friday, days

1. Graduate of community college secretarial/medical office administration program or 2-3 years of recent relevant medical office experience with a minimum of 1 year.
2. Medical Terminology certificate I and II or demonstrated knowledge acquired in a different clerical position (subject to
testing).
3. Demonstrated proficiency in registration and Epic
4. Demonstrated understanding of privacy and confidentiality policies.
5. Demonstrated proficiency in keyboarding and typing skills of 40 wpm (subject to testing).
6. Demonstrated ability to communicate effectively with patients, families and other members of the healthcare team, both verbally and written.
7. Demonstrated knowledge and skill in using computers, MS Windows, Outlook and Word.
8. Knowledge of the Ontario Breast Screening Program Integrated Client Management system with a minimum of 1 year booking experience preferred.
9.Ability to work in a fast-paced environment.
10. Critical thinking skills with the ability to work independently
11. Epic experience preferred
12. Medical Terminology, computer, and typing skills will be tested

1. Graduate of community college secretarial/medical office administration program or 2-3 years of recent relevant medical office experience with a minimum of 1 year.
2. Medical Terminology certificate I and II or demonstrated knowledge acquired in a different clerical position (subject to
testing).
3. Demonstrated proficiency in registration and Epic
4. Demonstrated understanding of privacy and confidentiality policies.
5. Demonstrated proficiency in keyboarding and typing skills of 40 wpm (subject to testing).
6. Demonstrated ability to communicate effectively with patients, families and other members of the healthcare team, both verbally and written.
7. Demonstrated knowledge and skill in using computers, MS Windows, Outlook and Word.
8. Knowledge of the Ontario Breast Screening Program Integrated Client Management system with a minimum of 1 year booking experience preferred.
9.Ability to work in a fast-paced environment.
10. Critical thinking skills with the ability to work independently
11. Epic experience preferred
12. Medical Terminology, computer, and typing skills will be tested

Hamilton Health Sciences fosters a culture of patient and staff safety, whereby all employees are guided by our Mission, Vision, Values, and Values Based Code of Conduct. Hamilton Health Sciences is a teaching hospital and all staff and physicians are expected to support students and other learners.

To be considered for this opportunity applicants must apply during the posting period. All internal and external applicants may ONLY apply via the Careers website. This job posting is for an existing vacancy.

Hamilton Health Sciences is an equal opportunity employer and we will accommodate any needs under the Canadian Charter of Rights and Freedom, Accessibility for Ontarians with Disabilities Act and the Ontario Human Rights Code. Hiring processes will be modified to remove barriers to accommodate those with disabilities, if requested. Should any applicant require accommodation through the application processes, please contact Human Resources at 905-521-2100, Ext. 46947 for assistance. If the applicant requires a specific accommodation because of a disability during an interview, the applicant will need to advise the hiring manager when scheduling the interview and the appropriate accommodations can be made.

This competition is open to all qualified applicants, however, qualified internal applicants will be considered first. Past performance will be considered as part of the selection process. If you are a previous employee of Hamilton Health Sciences, please note: the circumstances around an employee's exit will be considered prior to an offer of employment. Proficiency in both Official Languages, French and English, is considered an asset.

If this position is temporary, selection for this position will be as per the outlined Collective Agreements:

Article 30 (k), CUPE Collective Agreement
Article 10.7 (d), ONA Collective Agreement
Article 13.01 (b) (ii), OPSEU 273 Collective Agreement
Article 14.04, OPSEU 209 Collective Agreement
Article 2.07 and Article 13, PIPSC RT Collective Agreement

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