Our client is seeking a dedicated BMC Remedy Helix Developer to join their team. As a vital member of the IT Operations department, supporting the ITSM, ITOM, and Discovery teams, you will have the opportunity to contribute to maintaining and enhancing critical infrastructure. The ideal candidate will demonstrate strong problem-solving skills, adaptability, and a collaborative spirit, which will align successfully within the organization. Please send your updated **WORD format** resumes to **richard.pereira@experis.com** for review **Job Title: BMC Remedy Helix Engineer** **Location: REMOTE** **W2 Role** **12 Months initial contract + Potential extensions** **What's the Job?** + Lead efforts in an Agile environment, facilitating stand-up meetings and managing storycards + Maintain and support BMC Remedy/Helix systems, including CMDB and Atrium Integrator + Support ITSM, Incident Management, ITOM, and Discovery processes + Coordinate environment changes and ensure system availability aligns with service level agreements + Collaborate with vendors and internal teams to resolve issues and implement improvements **What's Needed?** + Minimum of 7 years of experience working with operating system hardware and software components in a large IT environment + Proficiency in BMC Action Request System 21.3+ and BMC Helix platforms (Business Workflows, Innovation Studio, Atrium Integrator, Discovery) + Strong understanding of IT operations, system troubleshooting, and problem resolution + Experience with PostgreSQL, Puppet, GitHub, and REST API is preferred + Associate's degree or higher in an IT-related discipline or equivalent experience **What's in it for me?** + Opportunity to work on innovative IT infrastructure projects + Collaborative and supportive work environment + Chance to develop and refine technical skills in a dynamic setting + Engagement with cutting-edge ITSM and ITOM tools + Potential for professional growth within a forward-thinking organization If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you! Regards, Richard Pereira richard.pereira@experis.com ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.