BMC Remedy Engineer
ManpowerGroup
Our client is seeking a BMC Remedy Engineer to join their team. As a BMC Remedy Engineer, you will be part of the IT Operations support team, focusing on maintaining and enhancing BMC Remedy/Helix systems. The ideal candidate will have strong problem-solving skills, excellent communication abilities, and a proactive attitude, which will align successfully in the organization.
**Job Title:** BMC Remedy Engineer
**Location: REMOTE**
**What's the Job?**
+ Support day-to-day operations of BMC Remedy/Helix systems, ensuring system availability and performance.
+ Build and maintain automated workflows using BMC TrueSight Orchestrator and related tools.
+ Lead requirements gathering sessions with internal customers for new automation solutions.
+ Code and maintain service requests and workflows to optimize IT service management processes.
+ Collaborate with cross-functional teams to implement and support complex IT infrastructure projects.
**What's Needed?**
+ Minimum of 7 years of experience working with operating system hardware and software components in a large IT environment.
+ Proficiency with BMC Truesight Orchestration, XML, Windows Server, and PowerShell.
+ Strong communication skills and ability to interface effectively with internal stakeholders.
+ Experience with automation tools and scripting languages such as Python, JSON, and Ansible (preferred).
+ Knowledge of ITIL practices and experience with CMDB is a plus.
**What's in it for me?**
+ Opportunity to work on impactful IT automation projects in a dynamic environment.
+ Supportive team culture that values innovation and continuous learning.
+ Chance to develop your skills with leading IT management tools and technologies.
+ Engagement in a 12-month assignment with potential for future opportunities.
+ Work within a collaborative and inclusive organization committed to diversity.
If this is a role that interests you and you'd like to learn more, click apply now and a recruiter will be in touch with you to discuss this great opportunity. We look forward to speaking with you!
**About ManpowerGroup, Parent Company of: Manpower, Experis, Talent Solutions, and Jefferson Wells**
_ManpowerGroup® (NYSE: MAN), the leading global workforce solutions company, helps organizations transform in a fast-changing world of work by sourcing, assessing, developing, and managing the talent that enables them to win. We develop innovative solutions for hundreds of thousands of organizations every year, providing them with skilled talent while finding meaningful, sustainable employment for millions of people across a wide range of industries and skills. Our expert family of brands –_ **_Manpower, Experis, Talent Solutions, and Jefferson Wells_** _–_ creates substantial value for candidates and clients across more than 75 countries and territories and has done so for over 70 years. We are recognized consistently for our diversity - as a best place to work for Women, Inclusion, Equality and Disability and in 2023 ManpowerGroup was named one of the World's Most Ethical Companies for the 14th year - all confirming our position as the brand of choice for in-demand talent.
ManpowerGroup is committed to providing equal employment opportunities in a professional, high quality work environment. It is the policy of ManpowerGroup and all of its subsidiaries to recruit, train, promote, transfer, pay and take all employment actions without regard to an employee's race, color, national origin, ancestry, sex, sexual orientation, gender identity, genetic information, religion, age, disability, protected veteran status, or any other basis protected by applicable law.
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