879 McDowell Road, Asheboro, NC 27205, United States | Hourly | Full Time Billing & Rates Analyst Location: Asheboro, NC Department: Finance Reports To: Vice President of Finance Employment Type: Full-Time Position Summary Randolph Electric Membership Corporation (REMC) is seeking a detail-oriented and analytical Billing & Rates Analyst to join our Finance team. This position plays a key role in ensuring accurate and timely utility billing for our members while supporting rate analysis, revenue forecasting, and cost-of-service initiatives. The ideal candidate enjoys working with data, solving complex billing issues, and collaborating across departments. Key Responsibilities + Execute the weekly billing process from start to finish, including pulling meter readings, processing and analyzing usage data, reviewing pre-bill edit reports, and completing all error-checking procedures prior to running live bill programs + Ensure billing data, including billing determinants imported from applicable systems and the rates applied, are accurate and up to date + Stay informed of developments impacting rates and ensure compliance with REMC policies and applicable local, state, and federal regulations + Investigate unusual meter readings and work collaboratively with Energy Services, Metering, and other departments to resolve irregularities and discrepancies + Analyze billing and consumption trends and assist with electric revenue forecasting + Analyze rate structures and rate impacts and provide support for cost-of-service studies + Explain rate structures and billing details to members and internal stakeholders and resolve billing questions as needed + Coordinate with Communications on updates to bill messages and bill inserts + Generate revenue and billing reports, maintain daily balancing reports, and ensure customer billing activity is accurately integrated with the general ledger Qualifications + Bachelor's degree in Finance, Accounting, Business, Economics, or a related field + A two-year degree with equivalent experience will be considered + Minimum of five (5) years of experience in billing, accounting, or financial analysis + Knowledge of electric utility billing and ratemaking principles preferred + Experience with electric distribution cooperative operations preferred + Strong analytical, organizational, and problem-solving skills + Excellent written and verbal communication skills + Ability to work collaboratively across departments + Proficiency in Microsoft Excel and PowerPoint Why REMC? Randolph Electric Membership Corporation is a member-owned electric cooperative committed to providing reliable service while supporting the communities we serve. REMC offers a stable, collaborative work environment where employees can do meaningful work, grow professionally, and make a direct impact on our members and the organization. Apply Now Interested candidates are encouraged to apply by visiting: www.randolphemc.com/careers and clicking "Apply." Randolph Electric Membership Corporation is an Equal Opportunity Employer, including disability/veteran status.