To Apply for this Job Click Here

We are seeking a detail-oriented Billing Operations Analyst to support and oversee daily billing operations. This role is responsible for ensuring billing accuracy, system performance, data integrity, and compliance while partnering closely with finance and cross-functional teams. The ideal candidate has a strong understanding of billing systems, financial reporting, and data analysis, and thrives in a process-driven environment.

Key Responsibilities

Monitor daily billing operations to ensure smooth system performance and promptly address any issues or disruptions

Generate, review, and process billing batches to ensure accuracy and completeness

Partner with finance teams to reconcile billing data with revenue reports and support close activities

Conduct audits of customer accounts and billing processes to ensure accuracy, transparency, and compliance

Implement rate changes, taxes, and regulatory surcharges within the billing system as required

Ensure proper handling and protection of sensitive customer data in accordance with internal data governance and cybersecurity standards

Maintain an up-to-date internal knowledge base on billing technologies, systems, and best practices

Perform additional duties as assigned

Qualifications

Education

Bachelor's degree in a related field or an equivalent combination of education and relevant experience

Experience

Minimum of 3 years of related billing, finance, or operations experience

Knowledge, Skills, and Abilities

Strong understanding of billing processes and controls to ensure timely and accurate invoicing

Experience with financial reporting and reconciliation

Hands-on experience managing billing systems and order-to-cash (O2C) processes

Strong data analysis skills with the ability to identify trends, discrepancies, and process improvements

Solid understanding of data management principles including validation, storage, and protection

Customer-focused mindset with experience supporting internal and external stakeholders

Excellent communication skills with the ability to collaborate across teams

Proven ability to resolve issues, manage risk, and drive solutions

Experience with contract management and compliance processes preferred

1447279_1770945714 To Apply for this Job Click Here