We are looking for an experienced Billing Analyst to undertake billing operations in the Shared Services. We’ll count on you to issue invoices with a high degree of accuracy to guarantee our revenue without collection issues. Your goal will be to ensure we bill our customers correctly. The role involves scrutinizing billing data, suggesting improvements to the billing process to ensure that invoicing is accurate and punctual.
You should feel comfortable working with other teams to ensure you have the right details. This role includes little supervision of a small team.
The perfect candidate should possess exceptional analytical skills, pay close attention to details, and be capable of working efficiently in a fast-paced setting.

Responsibilities

Collaborate with other departments to ensure billing accuracy.

Address customer complaints and questions.

Assist with customer account reconciliations.

Analyze billing data to identify billing issues and trends.

Investigate billing discrepancies and work with other departments to resolve issues.

Recommend process improvements to ensure accurate and timely invoicing.

Collaborate with other departments to ensure accurate and timely reporting and analysis.

Develop and maintain relationships with internal and external stakeholders, including Sales and customers.

Generate and distribute billing reports, statements, and invoices.

Prepare and present analytical reports.

Maintain accurate and complete billing records and documentation.

Assist with other accounting and finance functions as needed.

Support monthly and quarterly audits and clean ups.

Requirements and skills

Bachelor's degree in accounting, finance, or a related field

Proven experience as a Billing Analyst or similar accounting role or a related field

Strong understanding of accounting and billing principles and practices

Excellent analytical skills, including the ability to analyze billing data and identify trends and issues

Strong attention to detail and ability to work accurately in a fast-paced environment

Proficiency in Microsoft Excel and other office software

Strong communication and interpersonal skills

Ability to work independently and as part of a team

Excellent communication ability

Organizational and time-management skills

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