Job Description
The role involves sitting at the front desk, answering customer questions both on the phone and in person. You will provide customer order support and product/business information for all customers, acting as a business representative for the distribution channel. Your aim will be to deliver quality customer service and order support for our customer base.
ResponsibilitiesProcess orders using Oracle.Process and review dealer orders, requests, and system-generated acknowledgments and orders.Communicate professionally with customers and internal teams regarding product and business issues.Support the order fulfillment process by collaborating with outside sales representatives, product personnel, customer service, credit, and delivery teams.Maintain pricing and run sales reports.Essential SkillsBilingual in Spanish.Customer service experience.Proficiency in Microsoft Office, especially Excel and Outlook.Inside sales/order processing experience.Ability to multitask and handle high-stress situations.Experience in outbound sales, invoice processing, and inventory control.Additional Skills & QualificationsGreat attention to detail and ability to learn product knowledge.Ability to navigate Microsoft Excel and learn new software easily.Basic math skills.Work Environment
The position is based in an office adjacent to a warehouse, working closely with a team of 2-3 individuals at the front counter. The work schedule is Monday to Friday, from 7am to 4:30pm. The dress code is business casual. The company offers a supportive and close-knit team environment with opportunities for training and professional growth. Benefits include 401k, vacation, PTO after 90 days, and health benefits.
Pay and BenefitsThe pay range for this position is $19.00 - $20.00/hr.
Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:
• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)
Workplace Type
This is a fully onsite position in Eugene,OR.
Application Deadline
This position is anticipated to close on Jun 3, 2025.
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\n\nAbout Aston Carter:\n
Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.
\n\nThe company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.
\nIf you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.
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