Job Title: Bilingual Front Desk Receptionist

Job Description

We are seeking a dedicated and enthusiastic Bilingual Front Desk Receptionist with a strong background in healthcare and exceptional customer service skills. This role requires someone who can greet and assist patients, manage phone calls, and efficiently handle administrative tasks to ensure the smooth operation of our health center.

Responsibilities

Greet and check in patients, assisting them in accessing services promptly.Answer telephones, provide information to callers, route calls as appropriate, and take clear and concise messages.Maintain patient charts, records, clinic logs, and databases within the health center.Manage appointment books and schedule patient and medical/dental appointments to ensure smooth patient flow and customer satisfaction.Request and verify demographic and insurance information, including authorizations and pre-certifications.Initiate follow-up calls and gather information for meetings to ensure well-organized events.File and scan documents to maintain comprehensive patient and office operation records.Perform patient registration and billing duties in the absence of other staff.Audit office supplies and inventory monthly, document needs, and order necessary supplies.Contact and complete work orders for IT and facilities departments.Assist in distributing surveys and assessments.Demonstrate professionalism and courtesy during interactions with patients and guests.Be on call for dental patients and transfer calls to appropriate providers when necessary.Perform other duties as assigned by the Front Office Coordinator and Health Center Manager.Update MSDS book and Q.A. manual.

Essential Skills

Bilingual in Spanish.Minimum of 2+ years of reception or front desk experience.Healthcare background.Associates Degree or Business Institute Certificate.Exposure to medical terminology and physician billing practices.Excellent communication and interpersonal skills.Demonstrated computer skills, including typing.Ability to handle multiple priorities and maintain composure under pressure.

Additional Skills & Qualifications

Two years of prior administrative or executive assistant experience preferred.

Work Environment

You will work closely with the office coordinator in a healthcare setting, interacting with patients and healthcare professionals. The work environment requires a professional demeanor and attire, while fostering a respectful and courteous atmosphere. The role involves using office technologies such as Dentrix and handling patient information.

Job Type & Location

This is a Contract to Hire position based out of Greenwich, Connecticut.

Pay and Benefits

The pay range for this position is $19.00 - $22.00/hr.

Eligibility requirements apply to some benefits and may depend on your job
classification and length of employment. Benefits are subject to change and may be
subject to specific elections, plan, or program terms. If eligible, the benefits
available for this temporary role may include the following:

• Medical, dental & vision
• Critical Illness, Accident, and Hospital
• 401(k) Retirement Plan – Pre-tax and Roth post-tax contributions available
• Life Insurance (Voluntary Life & AD&D for the employee and dependents)
• Short and long-term disability
• Health Spending Account (HSA)
• Transportation benefits
• Employee Assistance Program
• Time Off/Leave (PTO, Vacation or Sick Leave)

Workplace Type

This is a fully onsite position in Greenwich,CT.

Application Deadline

This position is anticipated to close on Sep 18, 2025.

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\n\nAbout Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

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The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

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If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

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