Bilingual Customer Support Specialist
Bilingual Korean/ English Customer Support Specialist to support customers in the U.S. and Canadian markets. This role involves handling customer inquiries via phone, chat, and email while processing orders, assisting with accounts, and promoting products and programs. You MUST live within commuting distance (one hour) of Spanish Fork or Lehi, UT, as occasional in-person meetings or training may be required.
What's in it for you?
Elwood Staffing associates are eligible for a comprehensive and competitive benefits package plus an exclusive savings program, including:
Medical/Vision/Dental/Rx plansHoliday PayTeladoc (online care)Referral Bonus IncentiveWeekly Pay401kAnd More!Bilingual Customer Support Specialist Details:
Temporary position$21.00 to $23.00 /hourFull Time and Part Time work availableVarious shifts available (Monday through Friday)Handle customer interactions via phone, chat, and emailProcess orders, new member applications, renewals, and returnsUpsell products and promotions on every callAnswer questions about compensation plans, products, and business programsAssist with order tracking, returns, and event registrationsMaintain productivity and high-quality customer service standardsUse all customer support systems accurately and efficientlyDocument customer interactions clearly and correctlyMeet performance and phone monitoring expectationsPerform other duties as assignedBilingual Customer Support Specialist Qualifications:
MUST live within one hour of Spanish Fork or Lehi, UtahEnglish/Korean bilingual skills REQUIRED Strong verbal and written communication skills in EnglishTyping speed of at least 30 WPMTen-key proficiencyBasic math skillsExperience in order entry, direct sales, or call center work Ability to work independently with minimal supervisionAbility to handle a high volume of customer inquiriesFriendly, positive, and professional demeanorApplicant may be subject to a background checkPre-employment drug screen is required as a condition of employment*A conviction record will not necessarily prevent you from being employed. You will be required to complete and submit a questionnaire. We will consider your age at the time of the offense, when the offense occurred, the seriousness and the nature of the offense, as well as any rehabilitation to determine your employability.
We are an Equal Opportunity Employer and celebrate diversity at all levels of our organization.
How to Apply:
Visit, email, call, or text us today! Walk-ins are welcome! Feel free to apply online at www.elwoodjobs.com!
Spanish Fork, UT
61 E. 1000 N.
Spanish Fork, UT 84660
(801) 798-0052
spanishfork.ut@elwoodstaffing.com
Qualifications
*See above for qualifications
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