Bilingual Accounts Receivable Specialist

Job Description

This role encompasses two key areas: accounts receivables and order entry, supporting both teams. The candidate will manage the AR portfolio by collecting from B2B customers, focusing on building relationships rather than hard collections. They will handle incoming calls from customers, provide answers, resolve invoices and billing issues, and participate in weekly meetings with supervisors. On the order entry side, the candidate will use a customized AX system to enter orders promptly while maintaining key performance indicators and benchmarks. Experience in handling journal entries, month-end processes, and cash applications is essential, as the role involves managing a large volume of accounts.

ResponsibilitiesCollect from B2B customers while fostering relationships.Respond to customer inquiries via phone and email.Resolve invoices and billing issues effectively.Participate in weekly meetings with supervisors.Enter orders using a customized AX system while maintaining KPIs.Handle journal entries, month-end processes, and cash applications.Manage a large accounts portfolio (600-800 accounts).Log into phone queue and handle emails for assigned portfolio.Follow up and escalate issues, resolve disputes, and make corrections.Collaborate with sales and address complex customer problems.Conduct bi-weekly aging reports and prioritize follow-ups.Essential SkillsAccounts Receivable managementReconciliations and collections experienceCash application and journal entriesIntermediate Excel proficiency (including H&V lookup and functions)ERP system experienceBilingual French with strong written and verbal communicationDirect customer contact and professional communicationAdditional Skills & QualificationsCustomer Service experienceExperience with PeoplesoftIndustry experienceAccounts Payable experienceCash Apps experienceEagerness to learn and driven personalityAbility to fit well with team cultureWork Environment

The position offers a hybrid work environment with work-from-home flexibility and requires in-office presence twice a month, which may change.

Pay and Benefits

The pay range for this position is $23.00 - $29.00/hr.

Workplace Type

This is a hybrid position in Oakville,ON.

\n

\n À propos d'Aston Carter:\n

Aston Carter fournit des solutions de talent de classe mondiale à des milliers de clients à travers le monde. Spécialisés dans la comptabilité, la finance, les ressources humaines, l’acquisition de talents, la chaîne d’approvisionnement et certaines professions administratives, nous étendons les capacités des entreprises à la pointe de l'industrie. Nous nous appuyons sur notre profonde expertise en matière de recrutement et sur notre réseau expansif pour répondre aux besoins évolutifs de nos clients et de notre communauté de talents avec agilité et excellence. Avec des bureaux aux États-Unis, au Canada, en Asie-Pacifique et en Europe, Aston Carter est au service d’un grand nombre d’entreprises du Fortune 500. Nous sommes fiers d’avoir remporté le double diamant ClearlyRated Best of Staffing® pour notre service aux clients et aux talents.\n

\n \n

Aston Carter est un employeur souscrivant au principe de l’égalité des chances et accepte toutes les candidatures sans tenir compte de la race, du sexe, de l’âge, de la couleur, de la religion, des origines nationales, du statut d’ancien combattant, d’un handicap, de l’orientation sexuelle, de l’identité sexuelle, des renseignements génétiques ou de toute autre caractéristique protégée par la loi.

\n \n

Si vous souhaitez faire une demande d’accommodement raisonnable, tel que la modification ou l’ajustement du processus de demande d’emploi ou d’entrevue à cause d’un handicap, veuillez envoyer un courriel à astoncarteraccommodation@astoncarter.com pour connaître d’autres options d’accommodement.

\n\n \n About Aston Carter:\n

Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.

\n \n \n

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.

\n

If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com for other accommodation options.

\n\n