The ancestors of the Sycuan Band of the Kumeyaay Nation existed many centuries ago as a community of people…a Tribe living together, farming, hunting and fishing to survive. Much has changed since that time. Today the Sycuan Tribe governs its Reservation, owns and operates a Casino and a Golf Resort, and owns a number of other business ventures in the San Diego Region. One attribute that remains unchanged, however, is Sycuan's sense of community. Sycuan is more than just a business. Sycuan is a community of people working together toward a common goal. Whether you work in our state-of-the-art Casino, our beautiful Resort, or become a staff member in our Tribal Government division, you will be part of the Sycuan family. Are you passionate about helping others and making a difference? Sycuan is looking for a Benefits Coordinator to support our team members and ensure smooth delivery of our benefits programs. If you’re detail-oriented, organized, and thrive in a guest-service-focused environment, we’d love to meet you! Job Purpose: Provides administrative support for Sycuan’s benefit programs and services. Job Duties and Responsibilities: (Note: Duties and responsibilities may be added, deleted, or changed at the sole discretion of Sycuan Management at any time) + Provides guest service to internal and external guests following Sycuan’s HEART program. + Serves as the initial point of contact for incoming benefits inquiries, including walk-ins, emails, phone calls, and voicemails + Assists team members with the benefits enrollment process, answers questions, and educates on plan options + Processes benefit enrollments, verifying eligibility for elected plans and ensuring receipt of required documentation + Assists with planning and executing the annual Open Enrollment process + Coordinates and participates in on-site visits with benefit vendors for health fairs, open enrollment, and other events + Processes and tracks funeral expense and educational reimbursement requests + Keeps up-to-date benefits records by scanning or filing documents in their corresponding location in a timely manner + Responds to incoming benefit-related verification requests, including Medicare Part B forms, National Medical Support Notices, Paid Family Leave claims, and State Disability Insurance claims + Supports development and execution of wellness program activities + Fulfills other duties as assigned Job Specifications: Education and Experience: Essential: + High School Diploma or equivalent + 1 year of administrative experience, preferably with an emphasis on benefits Desirable: + Human Resources education or experience + Guest service experience Skills and Knowledge: Essential: + Ability to interact effectively with team members, managers, vendors, and guests in a professional manner + Ability to communicate effectively in the English language + Ability to maintain records and files + Ability to file documents in alphabetical order + Ability to understand and follow verbal directives and written directions + Excellent recordkeeping, organizational, and time-management skills + Excellent computer data entry skills + Detail-oriented + Ability to prioritize and perform multiple tasks + Ability to meet deadlines + Ability to maintain objectivity and confidentiality with the highest level of discretion + Ability to sit and stand for up to eight hours at a time Desirable: + Advanced computer skills + Familiarity with benefits administration regulations + Multi-lingual Supervisory/Managerial Accountability: Direct: None Indirect: None If you enjoy being part of a community dedicated to creating a memorable guest experience, we invite you to explore career opportunities with Sycuan and join our winning team! Job Details Pay Type Hourly