Welcome to Pyramid Global Hospitality, where people come first. As a company that values its employees, Pyramid Global Hospitality is dedicated to creating a supportive and inclusive work environment that fosters diversity, growth, development, and wellbeing. Our commitment to a People First culture is reflected in our approach to employee development, employee benefits and our dedication to building meaningful relationships.

Pyramid Global Hospitality offers a range of employment benefits, including comprehensive health insurance, retirement plans, and paid time off, as well as unique perks such as on-site wellness programs, local discounts, and employee rates on hotel stays. In addition, Pyramid Global Hospitality is committed to providing ongoing training and development opportunities to help our people build the skills and knowledge they need to advance their careers.

Whether you are just starting out in the hospitality industry or are a seasoned professional, Pyramid Global Hospitality offers a supportive and collaborative work environment that encourages growth and fosters success, in over 230 properties worldwide. Join their team and experience the benefits of working for a company that values its employees and is committed to creating exceptional guest experiences.

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About our property:

Welcome to Naples Grande Beach Resort, a prestigious property in the Pyramid Global Hospitality portfolio, nestled in the heart of Naples, Florida. Featuring 474 elegantly appointed guest rooms and boasting an expansive 85,000 square feet of meeting space across 35 versatile rooms, our resort isn't just a place to work; it's a dynamic experience.   At Naples Grande Beach Resort, we pride ourselves on providing exceptional service and creating memorable experiences for our guests. As a member of our team, you will have the opportunity to work in a dynamic and supportive environment, surrounded by stunning views of the Gulf of Mexico and lush tropical landscapes.   We offer a wide range of positions across various departments, including guest services, food and beverage, housekeeping, spa and wellness, sales and marketing, and more. Whether you are just starting your career or looking to advance in the industry, we have opportunities for individuals at all levels of experience.   Joining our team means becoming part of a close-knit community that values teamwork, professionalism, and a passion for delivering outstanding service. We provide comprehensive training programs to ensure that our employees have the skills and knowledge needed to excel in their roles.   If you are a dedicated and enthusiastic individual with a passion for hospitality, we invite you to explore the exciting career opportunities available at Naples Grande Beach Resort. Take the first step towards a rewarding career by applying today.

What you will have an opportunity to do:

You will have the opportunity to create memorable guest experiences by delivering exceptional service in a beautiful beachfront environment. This role allows you to engage with guests daily, assist with a variety of beach and resort amenities, and play an active role in ensuring safety, cleanliness, and overall enjoyment of the beach. You will develop strong customer service, teamwork, and communication skills while gaining valuable knowledge of resort operations and contributing to a positive, team-oriented atmosphere. If you enjoy engaging with people from all over the world and making meaningful connections, as well as taking steps to “WOW” people, we want you!

Your Role:

· Greet, engage, and assist guests in a friendly and professional manner, setting the standard for exceptional customer service.

· Provide an enjoyable and safe beach experience by anticipating guest needs and taking sincere interest in guest satisfaction

· Set up, maintain, and break down beach equipment including chairs, umbrellas, cabanas, towels, and related amenities.

· Maintain cleanliness and organization of the beach area and surrounding work areas as assigned.

· Possess working knowledge of the beach, resort amenities, services, and hotel layout to assist guests accurately.

· Monitor beach conditions and guest activity to promote safety and promptly report hazards, incidents, or concerns to leadership.

· Enforce resort policies and beach rules courteously and consistently, including all point-of-sale and cash-handling procedures

· Assist with retail and point-of-sale operations, ensuring accuracy, policy compliance, and a clean, organized sales area.

· Help resolve guest concerns and recover service issues in a manner that “WOWs” guests when expectations are not met.

· Perform routine inspections of equipment and report damage, safety issues, or maintenance needs.

· Communicate effectively and work collaboratively with team members and other hotel departments to support daily operations.

· Maintain professional appearance, attendance, and adherence to all safety, uniform, and operational standards

What are we looking for?

Someone who is available to work a flexible schedule to include nights, weekends and holidaysSomeone with a High school diploma or equivalentSomeone with previous experience customer service experienceSomeone with a strong desire to make an impact on other peopleSomeone with an outgoing and engaging personalitySomeone with strong Computer skillsSomeone with excellent verbal and written communication skillsSomeone with the ability to work in a fast-paced setting

Compensation:

$14

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$14

Pyramid Global Hospitality is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Actual compensation packages are based on a wide array of factors unique to each candidate, including but not limited to skill set, years & depth of experience, certifications and specific office location. This may differ in other locations due to cost of labor considerations.