At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them.
Our Mission: “Create the Extraordinary” Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.” Our Values: “Blaze the Trail, Together We Win, All-In on Service”Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in.
JOB SUMMARY
Prepare and serve beverages to guests and servers (food servers, cocktail waitresses).
HOW YOU WILL CREATE THE EXTRAORDINARY
Greet guests in a friendly and cheerful manner while taking their drink order
Prepare drinks using proper recipe and glassware
Serve drinks in a fast, friendly and efficient manner
Keep the bar clean and organized
Direct beverage attendants
Correctly ring up drinks on the register and return correct change
Answer guest questions about the property and events
Monitor guest alcohol consumption levels and intoxication level
Ensure responsible serving only to guests 21 and older (carding, don’t over-serve)
Exemplify our core values, family style service, our mission and vision
Exemplify our DEI (diversity, equity, inclusion) culture
Perform other job-related duties as assigned
WHAT YOU WILL NEED
Ability to provide our guests with excellent customer serviceExcellent communication and observation skillsEasygoing demeanor to ensure a fun and safe environment for our guestsAbility to move quickly up and down the barMust have basic math skillsMust be able to run cash registerMust have excellent hand-to-eye coordinationHigh School diploma or equivalentMust be at least 21 years of age to serve alcohol, in accordance with local laws
ADDITIONAL REQUIREMENTS
Constant walking, standing, twisting, bending, reaching (to a height of 8ft)
Transporting, pushing, pulling and maneuvering items weighing up to 40 lbs.
Normal sense of smell, touch, sound and vision range including absence of color blindness
Eye/hand coordination and manual dexterity as well as the ability to distinguish letters and symbols
Use of electrical equipment and Infogenesis POS
Ability to understand and comply with all company and departmental rules, regulations, policies and procedures and union contract
Skill in establishing and maintaining effective working relationships with staff
Must maintain compliance with all state and local laws regarding proper alcohol service
Must be able to work with money and credit cards
GUEST SERVICE (INTERNAL/EXTERNAL) STANDARDS: Employee is required to meet and deliver our core values, service standards, and family style service.
PERFORMANCE REQUIREMENTS: Must have the ability to provide internal/external guests with service excellence, have excellent communication skills and observation skills, and have an easygoing demeanor to ensure a fun and safe environment for our guests. Above average speech – both speaking and reading/writing English. Need excellent interpersonal skills. Work requires schedule flexibility which may include days off, nights, weekends, holidays, and overtime as needed.
TOGETHER WE WIN
We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships
Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice. Essential duties must be performed with or without reasonable accommodation.