Bartender Supervisor (Local Hire)

Application Deadline: 22 February 2026

Department: Food & Beverage

Employment Type: Fixed Term - Full Time

Location: Ghana - Accra

DescriptionTo produce an outstanding guest experience within the outlet concept by managing a service team. The head bartender will provide a courteous, professional and efficient service in accordance with the outlet, hotel and Kempinski standards, driving sales and maximizes profit. The Head bartender/ Mixologist must grow into the position of Bar Manager

Key Responsibilities\nResponsible to the Restaurant Manager.\nResponsible for Bartender, Barman / Barmaid.\nSet an example by reporting to duty punctually wearing business attire according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.\nProvide a professional and courteous service at all times.\nEnsure that the place of work and surrounding area is kept clean and organised at all times.\nBe knowledgeable of all services and products offered by the hotel.\nUnderstand thoroughly the concept of the outlet and assume training responsibilities as requested by the restaurant Manager.\nHave an understanding of the monthly profit and loss statement of the restaurant.\nConduct all bar meetings in the absence of the restaurant Manager.\nSet an example in terms of service and products knowledge.\nAssist in preparing the bar menu design in cooperation with the bartending team and the restaurant manager. \nHave a good understanding of beverages in general including ingredients and techniques to ensure the right beverage / cocktail / spirit can be recommended.\nHave a good understanding of both classic and modern cocktails, their recipes and history.\nKnow and understand the social scene of the destination, being recognized in the market as well as understanding night life.\nAttend monthly trainings to the Food & Beverage team to ensure product knowledge is fostered.\nContribute and be aware of cocktail specials, signature drinks and foster creativity and innovation within the bartending team.\nPerform up selling for all items offered by the department assigned as well as offering alternatives.\nBe knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.\nPlan daily routine checklist and station division according to the work schedule.\nAttend and contribute to all staff meetings, departmental trainings and hotel initiated trainings.\nAssist in the monthly inventory of operating supplies and equipment together with the stewarding department.\nReport incidents that require disciplinary actions immediately to the restaurant  Manager.\nUndertake reasonable tasks and secondary duties as appointed by the restaurant Manager.\nRespond to any changes in the department as dictated by the hotel management.\nHandle guest enquiries and complaints in the outlet in a courteous and efficient manner and report to restaurant Manager ensuring that the follow up is performed with the guest.\nEnsure that the opening and closing procedures established for the outlet are followed.\nAttend all daily Meeting in the Outlet.\n\n

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Skills, Knowledge & Expertise\nHND or Diploma in Hospitality Management or related field.\nMinimum 2 years in an F&B service role.\nAbility to operate computer and office equipment.\nProficiency in Excel and Word.\nAbility to work as part of a team, thrive under pressure in challenging circumstances and come up with proactive, rational solutions.\nExcellent written and verbal communication skills.\nAbility to establish and retain effective working relationships with hotel staff and clients/vendors.\nAbility to identify and delegate tasks effectively.\nExcellent organizational and time management skills.\nApplies a professional, confidential and ethical approach at all times.\nWorks in a safe, prudent and organized manner.\n