WE ARE CAESARS

At Caesars Entertainment, our Mission, Vision & Values reflect our unique purpose, providing people with possibilities and places to have fun. Our Mission, Vision & Values represent a unifying and inspiring way forward, and all Team Members are expected to uphold them. 

Our Mission: “Create the Extraordinary”Our Vision: “We create spectacular worlds that immerse, inspire and connect you. We don’t perform magic; we create it with excellence.”Our Values: “Blaze the Trail, Together We Win, All-In on Service”

Our corporate social responsibility framework, People Planet Play, represents our continuous dedication to enhancing economic development, uplifting the wellbeing of our Team Members and their families, and making positive contributions to the communities we operate in. 

JOB SUMMARY

The Gift Shop Cashier/Barista position contributes to Caesars Hotel success by providing extraordinary guest service to all guests. This role provides guests with prompt service, quality beverages and products, and maintaining a clean and comfortable shop.

HOW YOU WILL CREATE THE EXTRAORDINARY

Acts with integrity, honesty and knowledge that promote the culture, values and mission of Caesars New OrleansPrepare food and beverages to standard recipes or customized for guests, including recipe changes such as temperature, quantity of ingredients or substituted ingredientsMaintains a calm demeanor during periods of high volume or unusual events to keep the store operating to standard and to set a positive example for the team.Anticipates guests and store needs by constantly evaluating environment and customers for cues.Engage with and understand our guests, including discovering and responding to guest needs through clear and pleasant communicationCommunicates information to manager so that the team can respond as necessary to create a successful environment during each shift. Assists with new team member training by positively reinforcing successful performance and giving respectful and encouraging coaching as needed. Delivers extraordinary services to all guests by connecting with the guest and saying “thank you” to every guest.Discovers and responds to guest needs. Maintains a clean and organized workspace to efficiently locate resources and products as needed. Provides quality beverages and food products consistently for all guests by adhering to all recipe and presentation standards.Follows inventory stocking and recording guidelines Follows cash handling and register policiesFollows health, safety and sanitation guidelines for all products. Recognizes and reinforces individual and team accomplishments by using existing organizational methods. Maintains merchandise on display neatly and in proper area. 

WHAT YOU WILL NEED

High School Diploma or equivalent preferredPrevious experience working in gift shop and coffee shop establishment preferred Available to work flexible hours that may include early mornings, evenings, weekends, nights and/or holidaysMaintain regular and consistent attendance and punctuality Must present a well-groomed appearanceAvailable to perform many different tasks within the store during each shift.Ability to understand and carry out oral and written instructions and request clarification in EnglishMust have a pleasant, poised personality. Must be able to get along with co-workers and work as a team.

ADDITIONAL REQUIREMENTS

Must be able to maneuver to all areas of the casino and hotel. Must be able to lift up to 10 pounds and carry up to 5 pounds. Must be able to bend, reach, kneel, twist and grip items while working at assigned desk area. Must have manual dexterity and coordination to operate office equipment, including a 10 key adding machine, PC computers, fax machine, and photocopier.Must be able to work at a fast pace and in stressful situations. Must be able to read, write, speak and understand English. Must be able to respond to visual and aural cues.

TOGETHER WE WIN

We believe in delivering family-style service—an approach that fosters warmth, connection, and a genuine sense of belonging. Our team treats every guest and colleague with the same care and hospitality we would extend to family, creating a welcoming environment built on respect, teamwork, and personalized attention. Whether assisting customers or collaborating with coworkers, we prioritize service that is thoughtful, supportive, and rooted in genuine relationships

DISCLAIMER

This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job.  While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).

EQUAL EMPLOYMENT OPPORTUNITY

Caesars Entertainment is an Equal Opportunity Employer. Caesars Entertainment will not discriminate against any employee or applicant based upon a person’s race, color, creed, religion, national origin, sex, marital status, disability, status with regard to public assistance, age, sexual or affectional orientation, gender identity, familial status, ancestry, local human rights commission activity, citizenship, genetic information, protected veteran or military status, or any other protected class.

 

GAMING LICENSE: N/A