If you're eager to showcase your talents in a prestigious, full-service, AAA Four Diamond resort and make a meaningful impact, an extraordinary career opportunity awaits you. We are on the lookout for a passionate individual to join our team and help us continue delivering the unparalleled guest experience that sets us apart. As a Banquet Set-up Supervisor for the Banquets Department at the Grand Geneva Resort & Spa, you will supervise and assist in ensuring the appropriate set-up of banquet rooms according to guest specifications and Marcus’ standards of quality.

Grand Geneva in Lake Geneva is a 1,300 acre, AAA Four Diamond resort and spa recognized as a Top Resort in the Midwest by Conde Nast Traveler. This award-winning, all-seasons destination features over 746 guest accommodations, the WELL Spa & Salon, two championship golf courses, fitness facilities, a ski hill and terrain park, and 9 unique food and beverage outlets. Our name in the area means home, family and tradition. We have a strong sense of tradition, and we're looking to create a strong, bright future - a future that includes you.

What will you be doing?

·         Develop and implement sustainable training and development programs in order to ensure efficient, competent, and professional service delivery

·         Assist and supervise banquet set-up staff and ensure all tasks are completed

·         Inspect storage facilities

·         Develop working relationships with vendors and suppliers who provide services to groups and associations

·         Complete visual inspection and maintenance of banquet and meeting space and check the condition of equipment

·         Install phone lines in meeting rooms

·         Maintain condition and cleanliness of work area

·         Perform other duties as assigned

What do you bring to the role?

·         High school diploma or equivalent required

·         Prior supervisory experience is preferred

·         Ability to comprehend and communicate in English in order to provide service as requested by managers, staff, and guests

·         Passionate about hospitality and customer service driven

·         Pride in your work by creating positive energy, excitement, and fun

·         Respect for all co-workers and guests

·         Act ethically and honestly in all business practices and build professional relationships by promoting mutual trust

·         Ability to maintain composure and remain pleasant under high-pressure situations

·         Ability to work a flexible schedule including days, nights, weekends, and holidays

 

What’s in it for you?

 

·         A free, well-balanced meal every shift

·         Discounted gym membership

·         Room discounts at Marcus Hotels & Resorts

·         Discounts at Marcus Hotels & Resorts restaurants, cafes, lounges, golfing, skiing, and spa

·         Free parking

·         “Two for one” movie theater coupons at Marcus Theatres

·         Ability to grow your career and transfer from one property to another

·         Early wage access

·         Paid time off

·         Flexible scheduling

·         Medical, dental, and vision insurance (offered after 30 days of employment), company-paid life insurance, employee assistance program offer, and 401k with employer match

·         And more!

About Us:

A division of The Marcus Corporation, Marcus Hotels & Resorts has a rich 60-year history of operational and service excellence. We are “People Pleasing People” who strive daily to create extraordinary experiences for guests and associates alike. Focused on expanding our U.S.-based portfolio of 15 hotels and resorts, our properties are known for their unique character and style.

Note: This document describes the general nature and level of work required of people in the job. It is not intended to be an all-encompassing list of responsibilities, duties, and skills.

The Grand Geneva Resort & Spa is an equal opportunity employer.

 

Additional Information