Legends Global is the premier partner to the world's greatest live events, venues, and brands. We deliver a fully integrated solution of premium services that keeps our partners front and center through our white-label approach. Our network of 450 venues worldwide, hosting 20,000 events and entertaining 165 million guests each year, is powered by our depth of expertise and level of execution across every component feasibility & consulting, owner’s representation, sales, partnerships, hospitality, merchandise, venue management, and content & booking of world-class live events and venues. The Legends Global culture is one of respect, ambitious thinking, collaboration, and bold action. We are committed to building an inclusive workplace where everyone can be authentic, make an impact, and grow their career.

 

About One World Observatory

Positioned at the top of One World Trade Center—the tallest building in the Western Hemisphere—on levels 100, 101, and 102, One World Observatory provides guests with unique, panoramic views of New York City, its most iconic sites, and surrounding waters from 1,250 feet. A customized guest experience complements the seemingly endless views—evoking feelings of the City’s signature pride, hope and determination (including special interactive experiences and dining options, plus a sit-down restaurant). In 2016, One World Observatory received awards and recognition from the Concierge Choice Awards (Winner: Tourist Attraction), Themed Entertainment Association (Thea Awards for Outstanding Achievement), TripAdvisor (Top U.S. Trending Summer Attraction), and Lonely Planet (Favorite Online Listing).

Winning is an everyday thing at Legends Global. We have the best team members who understand every win is earned when we come together as one unified team. Sounds like a winning formula for you. Join us!

THE ROLE

The Banquet Server is responsible for delivering and serving food and/or beverage items to catering clientele in a friendly, courteous and timely manner with the ultimate goal of total guest satisfaction.

ESSENTIAL DUTIES AND RESPONSIBILITIES

Set banquet/event tables to meet the function specificationsSet/display food and beverages on banquet/event tablesServe food, beverage, and accompaniments to banquet/event clientele in a friendly and courteous manner – with total guest satisfaction always front-of-mindQuietly remove chinaware, glassware and silverware from meal areaDeliver dirty chinaware, silverware, and glassware to the appropriate kitchen’s dish washing stationDeliver necessary/required equipment and beverages from storage areas to event location(s)Return equipment, unused beverages, and soiled linen to appropriate storage locations in a neat and organized mannerPerform general cleaning tasks in accordance with health and safety standardsKeep work area clean and organized – alwaysOrganize banquet/event storage areasAttend all mandatory meetingsPerform other duties as assigned by leadership

SUPERVISORY RESPONSIBILITIES

n/a

QUALIFICATIONS

To perform this job successfully, an individual must be able to perform each essential duty with energy and enthusiasm. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodation may be provided to enable individuals with disabilities to perform the essential functions:

EDUCATION AND/OR EXPERIENCE

Must be at least 18 years oldMust have ServSafe Food Handler certificationMinimum of two (2) years’ experience as a server in a fast-paced, upscale food and beverage establishmentExtensive knowledge of drink recipes

 

SKILLS AND ABILITIES

Ability to strictly adhere to company uniform standards, including the ability to maintain personal hygiene and a well-groomed appearance, in accordance with policy, at all timesMastery of and fluency in the English language – a mustExcellent verbal and written communication skillsAbility to effectively listen and take direction/instructionAbility to effectively communicate with team members and guestsConversant in multiple languages – a plusMust have a working email that is checked frequently for changes/updates to shifts as well as other company-related informationMust be naturally personable, friendly, and welcomingMust possess the highest level of demonstrable professionalism and customer serviceMust possess excellent knowledge of service standards, guest relations, and etiquetteAbility to work extended hours and flexible shifts including mornings, nights, weekends and holidaysAbility to remember, recite, and promote the variety of menu itemsA natural willingness and drive to exceed the guest expectationsAbility to effectively listen and take direction from supervisorsAbility to work independently or as part of a team during set up and execution of serviceAbility to follow and encourage the team to follow all safety policies and procedures, including but not limited to looking for and reporting all unsafe work conditionsComplete company-wide safety training and any additional job specific safety trainingReport all safety incidents (injuries and illnesses) into the company’s risk management system (Origami Risk) on the same day that the safety incident has been reported to youAbility to lift items weighing up to 50 pounds on a continuous basis

COMPENSATION

$33.00/hour + 401(k) plan.

WORKING CONDITIONS

Location: On Site (One World Observatory, New York City)

PHYSICAL DEMANDS

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Note: The essential responsibilities of this position are described under the headings above. They may be subject to change at any time due to reasonable accommodation or other reasons. Also, this document in no way states or implies that these are the only duties to be performed by the employee occupying this position.

Legends | ASM Global is an Equal Opportunity/Affirmative Action employer, and encourages Women, Minorities, Individuals with Disabilities, and protected Veterans to apply. VEVRAA Federal Contractor.