Exciting Opportunity: Join the Signia by Hilton San Jose Team! 

Our stunning property boasts 541 beautifully renovated guest rooms and suites, three signature restaurants, and a rooftop outdoor pool that is truly unrivaled in the South Bay. This is your chance to be part of a team that was named Great Places to Work eight years straight!  

The Signia by Hilton San Jose is looking for their next Banquet Package Coordinator. If you are organized, thrive off providing excellent customer service, and have excellent communication skills; this role may be the one for you! The Banquet Package Coordinator is responsible for providing administrative support to the banquet department. In addition, accepts all guests and group events shipments into the hotel, verifying accuracy of delivery to appropriate parties. Maintains work area in accordance with standards. Issues and delivers items to departments in accordance with the standard operating procedure including conducting inventory.  

The ideal candidate will possess the following: 

A minimum of 6 months clerical experience including receiving packages and managing an inbox 

Previous experience in time keeping and managing payroll for a large team, Unifocus experience is a plus! 

6 months of more customer service experience 

Proven ability to multitask and handle competing priorities and projects 

A proactive attitude and willingness to take initiative 

If you’re ready to bring your expertise, enthusiasm, and commitment to excellence to a luxury hospitality environment, we’d love to hear from you! 

Apply today and be part of a team that redefines luxury hospitality in Silicon Valley! 

Wage: Hourly rate will be $25.00-$27.75 per hour based on applicable and specialized experience. 

Schedule: Scheduling will be primarily Monday-Friday 9:00am-5:00pm with flexibility required to work weekends when needed 

The Benefits - Hilton is proud to have an award-winning workplace culture ranking #1 Best Company To Work For in the U.S. 

We support the mental and physical wellbeing of all Team Members so they can Thrive personally and professionally in a diverse and inclusive environment, thanks to innovative programs and benefits such as: 

Access to your pay when you need it through DailyPay 

Health insurance 

Career growth and development 

Team Member Resource Groups 

Recognition and rewards programs 

Go Hilton travel discount program 

Best-in-Class Paid Time Off (PTO)   

Supportive parental leave 

Employee stock purchase program (ESPP) - purchase Hilton shares at 15% discount 

Debt-free education: Access to a wide variety of educational credentials (ex. college degrees, high school completion, English-language learning, digital literacy, professional certificates and more) 

*Please note, benefits may vary depending on the classification and union status of the position. 

What will I be doing? 

In addition to performance of the essential functions, this position may be required to perform a combination of the following supportive functions, with the percentage of time performing each function to be solely determined by the supervisor based upon the particular requirements of the company.  

Maintain office supplies for the department 

Maintain accurate records of shipments, inventory, and related paperwork. 

Operate, maintain, and report issues with shipping equipment. 

Report all unsafe conditions immediately. 

Attend all mandatory meetings. 

Follow and know emergency procedures as needed. 

Keep work area clean and organized. 

Maintain a good working relationship with other departments, employees, and guests. 

What are we looking for? 
 

Since being founded in 1919, Hilton has been a leader in the hospitality industry. Today, Hilton remains a beacon of innovation, quality, and success. This continued leadership is the result of our Team Members staying true to our Vision, Mission, and Values. Specifically, we look for demonstration of these Values: 

Hospitality - We're passionate about delivering exceptional guest experiences. 

Integrity - We do the right thing, all the time. 

Leadership - We're leaders in our industry and in our communities. 

Teamwork - We're team players in everything we do. 

Ownership - We're the owners of our actions and decisions. 

Now - We operate with a sense of urgency and discipline 

In addition, we look for the demonstration of the following key attributes: 

Quality 

Productivity 

Dependability 

Customer Focus 

Adaptability 

What will it be like to work for Hilton? 
 

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands.  Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day.  And our amazing Team Members are at the heart of it all! 

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