Live. Work. Explore. as a part of our Food & Beverage team in Yellowstone National Park!
We operate 47 dining venues, including dining rooms, fast-casual, cafeterias, bars, employee facilities, delis and snack shops. It's high volume, fast-paced and fun! Almost half of the Yellowstone summer staff work for the Food and Beverage Operation! If you are interested in starting or enhancing your food and beverage career, the kitchen is a great place to start.
Job Summary
The Banquet Manager oversees and executes high-profile events, ensuring exceptional guest service and maximum profitability. This key role involves supervising banquet staff, coordinating with kitchen teams, and managing all aspects of event execution from setup to breakdown.
The Details
Position Type: Seasonal
Location: Mammoth Hot Springs, Yellowstone National Park
Season Dates: March 24, 2026 to November 18, 2026 (Opportunity to return for winter season based on summer performance and business demand)
Pay: $2,188.00 Bi-weekly
Schedule: Typical schedule is 40+/- hours, 5 days/per week (will include weekends, and holidays) Schedule will vary based on events and may be required to work extended hours as needed.
Why Yellowstone National Park?
We are a welcoming community who work hard, share a real passion for the environment, and enjoy crafting memorable experiences for our guests. As part of the Xanterra Travel Collection®, we are the primary authorized concessionaire in Yellowstone, and proud stewards of the park.
Life in Yellowstone:
Employee housing (dormitory-style) and on-site employee meals (cafeteria-style) provided Free on-site laundry facility, Wi-Fi (limited bandwidth), and utilities includedNo Wyoming state taxes deducted from your paycheckA fast-paced, exciting work environment with plenty of upward mobility and growth opportunitiesMeet people of all ages from all over the country and world!Benefits:
Employee Assistance ProgramWellness ProgramLearning and Development Program
Perks:
Free Yellowstone & Grand Teton National Park passEmployee Recreation Program (recreation centers, athletics, gear rentals, seminars, van trips, hiking, and more)Access to discounted services at Yellowstone Medical Clinics operated by STGi.Employee discounts at local gateway communitiesRetail, Lodging and Travel Discounts$350 Referral Bonus ProgramThe adventure of a lifetime!Responsibilities
Oversee execution of assigned banquet events to ensure we are providing excellent guest service in an efficient manner and maintaining maximum profitability. Ultimately responsible for the proper set-up, food and beverage service and breakdown of assigned events. This responsibility includes the onsite supervision and direction of banquet set up staff, servers and bartenders. Communicates and works closely with food and beverage managers, chefs and kitchen staff to ensure seamless delivery to guests.Ensure that all employees working the function maintain appearance and uniform standards and execute their job according to banquet and Xanterra Parks and Resorts® standardsReserve meeting spaces, coordinate, plan and delivery all banquet and group meal requirements for clients.Generate Food and Beverage office correspondence, including pre-set menus and billing information, function prospectii, Banquet Event Orders, interoffice memos and manuals.Interview, select, train, support and mentor the Assistant Banquet Manager.Work with the Sales and Marketing Department and prospective clients regarding weddings, banquets, preset meals, in-house meeting services, business meetings and symposium planning.Supervises the inventory, appropriate storage, movement and maintenance of all B&C equipment.Follow Company and departmental environmental practice to minimize wasted energy and resources.Follow Company and departmental safety practices to minimize risk to self and others.Follow Company and departmental policies and procedures.
Qualifications
Prior banquet experience preferred.Demonstrated Food & Beverage background preferred.
Commitment to providing excellent guest service.
Interpersonal communication skills.
Organizational and time management skills.
Working knowledge of dining room procedures and systems.
Working knowledge of banquet procedures, systems, service styles, sanitation and safety.
Business communication skills including business and email correspondence.
Computer skills. Familiarity with the following programs: Microsoft Word, Excel, and Outlook
General office skills, including typing, filing, and proper phone etiquette.
Business math skills.
Must have a valid driver’s license.
In-Park travel and overnight stays required. Must be able to travel throughout the park at any hour.
Willingness to work holidays, weekends, and flexible shifts.Certification in the ServSafe food safety and sanitation program is required. Workshop will be provided if not currently certified.Certification in the TIPS alcohol awareness program is required. Workshops will be provided if not currently certified.Physical Requirements include:
Must be able to stand for long periods of time, 8+ hours.Must be able to sit for long periods of time, 8+ hours.Must be able to walk for long periods of time, 8+ hours.Must be able to lift, carry, load and unload a minimum of 50 pounds.Must be able to lift, bend, stretch and reach for extended periods of time.We are an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.