The Connected Commerce Banking Payments organization is a motivated, forward-thinking team comprised of highly talented product managers with a singular focus of delivering innovative payment services via the most important platforms of today and tomorrow. We seek to transform customer experiences, simplify the ways we do business, and tirelessly drive toward product excellence.
Job Summary
As the Senior Associate for the Banking Payments, Payment Experiences and Services team, you will help drive product strategy and delivery for Banking Payments Move Money Services, focused on rebuilding legacy monoliths into modularized highly available services. You will play a crucial role in supporting move money services by managing backlogs, writing epics and user stories, and collaborating with scrum teams. You will be working closely with product leads and stakeholders across the Banking Payments organization to ensure the successful development and implementation of payment solutions.
Collaborate with product, analytics, business, and engineering partners to lead and develop product and design strategies.Define, prioritize, and clarify user stories in coordination with other Product Managers, engineering leads, and the leadership team.Work with business stakeholders and the India engineering team to maintain a healthy backlog and provide visibility across the enterprise, including at the executive level.Collaborate with Agility Leads to run successful Release Planning and Sprint Planning sessions, as well as Sprint Reviews and Retrospectives.Conduct pre-release reviews, including regression testing and quality assurance, to certify releases as production-ready, along with production validation.Work closely with Product leads, developers, operations, and production management teams to research and resolve issues or defects that impact the customer experience.Required qualifications, capabilities, and skills
3+ years of experience in product, financial services, technology, project management, or other relevant fields.Experience working on projects that involve interaction with various stakeholders and technology within a financial domain.Understanding of development processes, database usage, and microservices (e.g., Kafka, APIs).Demonstrable experience as an interface between business and technical teams.Agile project management experience, including proficiency in agile project management tools (i.e., JIRA Align, JIRA, Confluence, Lucid etc.).Self-starter with a mindset focused on problem management/resolution and continuous improvement.Effective communication skills (both verbal and written) for engaging with business and technical stakeholders and management.Preferred qualifications, capabilities, and skills
Background in financial services, retail banking, or payments is a plus.