§ Analyze and execute the Business Banking Loan process by understanding Standard operating Procedures § Interpret the request received related to Business Banking loan processing and capture the information into appropriate application § Adhere to all appropriate and agreed standardized processes and procedures § Provide narrative in English language to include proper grammar and sentence structure § Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance § Acting as the Subject Matter Expert for the team § Conducting & leading the training programs based on business needs Attending team meetings and customer calls to gather feedback and updates