**Job Details:** + Analyze and execute the KYC/CDD process by understanding Standard operating Procedures + Interpret documents related to KYC operations and capture the information into appropriate application + Adhere to all appropriate and agreed standardized processes and procedures + Provide narrative in English language to include proper grammar and sentence structure + Review and keep up to date, and fully abide by the process operational and administrative procedures and ensure process compliance + Participating in the training programs based on business needs + Attending team meetings **Job Requirements & eligibility Criteria:** + 0 - 3 Years of experience in Banking BPO is preferred + University degree or equivalent that required 3+ years of formal studies of the Accounting & Commerce Graduates. + Experience in using the Fenergo KYC platform is mandated + 1+ year(s) of experience using a computer with Windows PC applications that required to use a keyboard, navigate screens, and learn new software tools. + Ability to work scheduled shifts which would include weekends + Ability to communicate (oral/written) effectively in English