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Job Overview

The Engineering Analyst 2 is an intermediate level position responsible for a variety of engineering activities including the design, acquisition and development of hardware, software and network infrastructure in coordination with the Technology team. The overall objective of this role is to ensure quality standards are being met within existing and planned frameworks.

Responsibilities:

Perform system and application monitoring, capacity planning and systems tests to ensure products meet performance requirementsEvaluate technologies, develop prototypes, contribute to design issues, and implement solutionsWork with various internal and external teams to identify and resolve problemsConsult with end users and clients to identify and correct systems problems or propose solutionsAssist in the development of software and systems tools used by integration teams to create end user packagesProvide support for operating systems and in-house applications, including third party applications, as neededPerform coding, analysis, testing or other appropriate functions in order to identify problems and propose solutionsAdhere to Citi technology standards, audit requirements and corporate compliance issues and requirementsApply knowledge of engineering procedures and concepts and basic knowledge of other technical areas to day to day activitiesAppropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

0-2 years of relevant experience in an Engineering roleExperience working in Financial Services or a large complex and/or global environmentProject Management experienceConsistently demonstrates clear and concise written and verbal communicationComprehensive knowledge of design metrics, analytics tools, benchmarking activities and related reporting to identify best practicesDemonstrated analytic/diagnostic skillsAbility to work in a matrix environment and partner with virtual teamsAbility to work independently, multi-task, and take ownership of various parts of a project or initiativeAbility to work under pressure and manage to tight deadlines or unexpected changes in expectations or requirementsProven track record of operational process change and improvement

Education:

Bachelor’s degree/University degree or equivalent experience

DESCRIPCIÓN ADICIONAL

RESPONSABILIDADES

Participación en sesiones de planeación con tecnología y negocio, para proyectos que se generan en ambientes de desarrollo.Deberá de revisar y aprobar todas las implementaciones de cualquier cambio requeridas en las plataformas unisys y tandem del ambiente de pruebas.Responsable de proveer efectivamente la utilización de recursos de las plataformas unisys y tandem de los ambientes de prueba.Ha de asegurar que toda la operación este en complience y los SLAS (niveles de servicio) que se manejan en el área.Ha de asegurar que todos los controles apropiados están desarrollados e implementados en los ambientes de UAT.Trabajar en conjunto con las áreas de soporte técnico en todo lo relacionado con las configuraciones de los ambientes.

TECHNICAL SKILLS

Supervisar plataformas (Unisys, Tandem en los ambientes UAT) (testing)Coordinar requerimientos a través de tickets de las áreas de ingeniería y desarrollo.Supervisar día con día de la operación, tanto línea como batch que se opera en estos equipos de la plataforma de pruebas.Ingles básico-IntermedioLiderazgo de equipos (Management)

SOFT SKILLS

ComunicaciónManejo de conflictosAlta motivación con sus colaboradoresFuerte trabajo de éticaHabilidad para interpretar y aplicar políticas, estádares y procedimientos del área.​

REQUISITOS

Conocimientos en operación y tecnología enfocados al área de testing.Experiencia 1  a 3 años en áreas de unisys y tandem.Experiencia con service nowSólida experiencia en ambientes similaresConocimiento básico en finanzasExperiencia en liderazgo de equipos (1-3 años)Disponibilidad de horario: Tres turnos Mañana/tarde/noche - Descansos viernes y sábado/ sábado y domingo / Domingo y Lunes dependiendo del scheduler que se necesite.Licenciatura / Ingeniería finalizada o experiencia equivalente.

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Job Family Group:

Technology

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Job Family:

Systems & Engineering

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Time Type:

Full time

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Most Relevant Skills

Please see the requirements listed above.

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Other Relevant Skills

For complementary skills, please see above and/or contact the recruiter.

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