Job Title:

AWS Bedrock Engineer/Developer

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.
The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as \"World's Best Workplaces,\" “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

Title: AWS Bedrock Developer

Location: Bellevue, WA (Onsite 5 days/week)

We are seeking an experienced AWS Bedrock Developer to lead the development of generative AI solutions within a B2B Team. The ideal candidate will have hands-on experience with AWS Bedrock and a deep understanding of telecom infrastructure, customer engagement platforms, and enterprise-scale cloud deployments.

Key Responsibilities

Design and deploy GenAI-powered applications using AWS Bedrock (Claude, Titan, etc.) tailored to telecom use cases like customer support, network diagnostics, and predictive maintenance.Integrate Bedrock models with telecom APIs, OSS/BSS systems, and real-time data streams.Develop scalable, secure, and compliant cloud-native solutions using AWS services (Lambda, S3, DynamoDB, SageMaker, etc.).Collaborate with product managers and telecom architects to define AI-driven workflows and automation strategies.Optimize prompt engineering and model orchestration for performance and cost-efficiency.Implement infrastructure-as-code using Terraform or AWS CDK for repeatable deployments.Ensure compliance with telecom regulations (e.g., GDPR, CPNI) and internal security standards.

Telecom-Specific Use Cases

AI-powered virtual agents for Tier 1 support and provisioningIntelligent fault prediction and resolution for network operationsAutomated contract analysis and SLA enforcementGenAI-enhanced customer journey mapping and personalization

Required Skills & Experience

3+ years of AWS development experience, including Bedrock and GenAI toolsStrong programming skills in JavaFamiliarity with RESTful APIs

Salary:

The base salary range for this position is $92,250 - $171,321 plus incentives that align with individual and company performance. Actual salaries will vary based on work location, qualifications, skills, education, experience, and competencies. Benefits available to eligible employees in this role include medical, dental, and vision insurance, comprehensive employee assistance program, 401(k) retirement plan, paid time off and holidays.

At Concentrix, we provide customer experience solutions that may involve handling sensitive data.  As part of our hiring process, all candidates must undergo a background check in accordance with applicable law, which will include identity verification and employment eligibility.

The deadline to apply for this position is 07/29/2025

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Location:

USA Bellevue 13555 SE 36th Street

Language Requirements:

Time Type:

Full time

Physical & Mental Requirements: While performing the duties of this job, the employee is regularly required to operate a computer, keyboard, telephone, headset, and other office equipment. Work is generally sedentary in nature.

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Concentrix is an equal opportunity and affirmative action (EEO-AA) employer. We promote equal opportunity to all qualified individuals and do not discriminate in any phase of the employment process based on race, color, religion, sex, sexual orientation, gender identity, national origin, age, pregnancy or related condition, disability, status as a protected veteran, or any other basis protected by law.

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