Job Description:

Overall Purpose: THIS JOB REQUIRES SPECIAL APPROVAL FROM COMPENSATION JOB FAMILY OWNER. Strategically lead and direct global fraud call centers and data analysis teams, overseeing enhancement, development, implementation, and maintenance of advanced fraud detection and prevention technologies to reduce loss and ensure robust security measures and compliance with regulatory standards.

Key Roles and Responsibilities: Typical tasks may include, but are not limited to, the following:
• Strategic Planning and Leadership: Develop and execute strategic vision for fraud detection and prevention technologies. Lead and mentor a team of technology professionals, ensuring high performance and continuous growth.
• Technology Management: Oversee the selection, implementation, and maintenance of fraud detection systems and tools. Ensure integration of fraud technology solutions with organizational systems and platforms.
• Risk Assessment and Data Analysis: Conduct risk assessments to identify fraud vulnerabilities and implement mitigation policies. Utilize data analytics and machine learning to detect fraud patterns, generating detailed reports and dashboards.
• Collaboration and Communication: Work closely with departments such as Risk Management, Compliance, and IT to ensure comprehensive fraud prevention. Communicate fraud trends, risks, and mitigation strategies to senior management and stakeholders.
• Other Duties as Assigned: Ensure compliance with relevant laws and regulations. Manage vendor relationships, budget, and resources. Provide training programs and support incident response and investigations. Handle additional tasks as required to support fraud prevention objectives.


Job Contribution: Develops the organization’s philosophy, departmental strategies and defines long-term goals and alignment with overall business objectives. Typically leads large teams, directly supervising supervisors as well as senior staff within the organization. Plays a significant part in cross-functional initiatives across AT&T. Responsible for influencing decisions regarding the hiring, firing, disciplinary action, promotional activity, and pay decisions for subordinates. Supervisor: Yes

Education/Experience: Bachelor’s degree (BS/BA) desired. 10+ years of related experience.

Weekly Hours:

40

Time Type:

Regular

Location:

Plano, Texas

Salary Range:

$210,600.00 - $316,000.00

It is the policy of AT&T to provide equal employment opportunity (EEO) to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, status with regard to public assistance, veteran status, or any other characteristic protected by federal, state or local law. In addition, AT&T will provide reasonable accommodations for qualified individuals with disabilities. AT&T is a fair chance employer and does not initiate a background check until an offer is made.

Job ID R-81707 Date posted 09/04/2025