AVP, Cyber Risk Governance & Regulatory Oversight– Global Risk
Manulife
Manulife is seeking a highly experienced AVP of Cyber Risk Governance & Regulatory Oversight to join our Global Information & Cyber security risk function as part of our second line oversight. This pivotal role will provide strategic leadership and independent oversight of our cybersecurity risk and compliance programs, reporting directly to the VP of Information & Cyber Security Risk within our Global Risk team. The successful candidate will play a crucial role in ensuring our organization's adherence to global cybersecurity regulations, including OSFI B-13, OSFI Integrity & Security guidelines, SWIFT, PCI, and emerging AI compliance requirements. They will possess expertise in navigating the complexities of these frameworks, as well as in addressing threats posed by other sophisticated adversaries. The AVP will leverage industry-leading frameworks such as NIST and ISO to safeguard our operations and support our strategic objectives across all regions. They will also work to strengthen our resilience against critical threats, integrating insights from global threat intelligence to proactively manage risks.
**Position Responsibilities:**
+ **Leadership & Independent Oversight:** Provide strategic leadership and independent oversight of cybersecurity risk, ensuring alignment with Manulife's strategic objectives. Perform independent evaluations using frameworks such as NIST and SWIFT to assess and enhance our cybersecurity posture. Interpret and oversee adherence to industry regulations, including OSFI, Solvency II, ISO, HKMA, PCPD, MAS, and PDPC, with a focus on financial data integrity, operational & cyber resilience, and customer trust. Lead initiatives to continually evaluate and enhance risk management processes, ensuring they are robust and responsive to evolving threats.
+ **Risk Taxonomy & Risk Appetite:** Work with Enterprise Risk Management to refine Manulife’s cybersecurity risk taxonomy and risk appetite frameworks to reflect the complex regulatory environment.
+ **Cyber Regulatory Oversight:** Oversee and challenge adherence to cyber regulatory requirements, ensuring accurate interpretation and compliance by the first line with critical industry regulators, including OSFI B-13, OSFI's security and integrity guidelines, and other global regulatory bodies. Emphasize the interpretation and implementation of regulatory requirements that enhance resilience and risk management, supporting national security and ensuring the protection of sensitive policyholder information to maintain industry trust. Stay at the forefront of emerging technologies and regulatory changes to ensure Manulife’s cybersecurity strategies remain robust and aligned with both domestic and international regulatory standards across all operational regions.
+ **Cyber Risk Reporting & Strategy:** Lead the cyber risk reporting function by designing comprehensive metrics, KPIs, and dashboards to ensure effective Line 2 oversight; work with Centers of Excellence to build the reporting. Collaborate with the Information Risk team to update roadmaps, strategies, and processes in alignment with evolving risks and organizational objectives. Present risk data and insights clearly and effectively to senior leadership and stakeholders, ensuring informed decision-making and continuous improvement in our cybersecurity posture. Prepare cybersecurity board materials providing actionable insights on cyber risk and compliance, focusing on data security, operational resilience, and emerging technology risks.
+ **Strategic Influence & Oversight/Challenge:** Collaborate with senior leadership and cross-functional teams to integrate cybersecurity risks into Manulife’s strategic goals. Provide independent challenge to cybersecurity initiatives, advocating for continuous improvement and alignment with regulatory requirements and risk appetite.
**Required Qualifications:**
+ 7-10 years in cybersecurity risk management, with strong Line 2 governance experience in the insurance or financial services sectors.
+ Demonstrated ability to provide strategic oversight and independent challenge in cybersecurity risk management, driving initiatives that align with organizational goals. Inspire and mentor team members to achieve high performance and foster a proactive security culture.
+ Expertise in cybersecurity regulations, including OSFI, SWIFT, Solvency II, and data privacy laws.
+ Strong understanding of the NIST Cybersecurity Framework, ISO27001/27002, PCI DSS 4.0, PIPEDA, AI regulations, and global compliance standards
+ Proven experience in risk taxonomy development, risk appetite definition
+ Possess a strong understanding of threat intelligence, with expertise in analyzing and applying insights to enhance cybersecurity measures. This position requires candidates to successfully complete a security screening process and obtain the necessary security clearance.
+ Previous experience working with government stakeholders, as well as facilitating effective information sharing practices to support national security objectives would be beneficial.
+ Demonstrated leadership in strategic oversight, with expertise in preparing board-level materials and developing risk metrics.
+ Ability to work cross-functionally, aligning cybersecurity risk management with broader business strategies.
+ Ability to analyze complex cybersecurity threats and trends, identifying potential risks and opportunities for improvement. Employ data-driven approaches to enhance risk assessment and reporting processes.
+ Excellent verbal and written communication skills, with the ability to effectively convey complex cybersecurity concepts and insights to senior leadership, stakeholders, and board members. Skilled in crafting clear and concise reports, presentations, and documentation that facilitate informed decision-making
**_When you join our team:_**
+ We’ll empower you to learn and grow the career you want.
+ We’ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
+ As part of our global team, we’ll support you in shaping the future you want to see.
**Acerca de Manulife y John Hancock**
Manulife Financial Corporation es un importante proveedor internacional de servicios financieros que ayuda a las personas a tomar decisiones de una manera más fácil y a vivir mejor. Para obtener más información acerca de nosotros, visite http://www.manulife.com .
**Manulife es un empleador que ofrece igualdad de oportunidades**
En Manulife/John Hancock, valoramos nuestra diversidad. Nos esforzamos por atraer, formar y retener una fuerza laboral tan diversa como los clientes a los que prestamos servicios, y para fomentar un entorno laboral inclusivo en el que se aprovechen las fortalezas de las culturas y las personas. Estamos comprometidos con la equidad en las contrataciones, la retención de talento, el ascenso y la remuneración, y administramos todas nuestras prácticas y programas sin discriminación por motivos de raza, ascendencia, lugar de origen, color, origen étnico, ciudadanía, religión o creencias religiosas, credo, sexo (incluyendo el embarazo y las afecciones relacionadas con este), orientación sexual, características genéticas, condición de veterano, identidad de género, expresión de género, edad, estado civil, estatus familiar, discapacidad, o cualquier otro aspecto protegido por la ley vigente.
Nuestra prioridad es eliminar las barreras para garantizar la igualdad de acceso al empleo. Un representante de Recursos Humanos trabajará con los solicitantes que requieran una adaptación razonable durante el proceso de solicitud. Toda la información que se haya compartido durante el proceso de solicitud de adaptación se almacenará y utilizará de manera congruente con las leyes y las políticas de Manulife/John Hancock correspondientes. Para solicitar una adaptación razonable en el proceso de solicitud, envíenos un mensaje a recruitment@manulife.com .
**Primary Location**
Toronto, Ontario
**Semana de Trabajo Comprimida**
Híbrido
**Salary range is expected to be between**
$123,400.00 CAD - $229,300.00 CAD
Si se está postulando para este puesto fuera de la ubicación principal, póngase en contacto con recruitment@manulife.com para conocer el rango salarial de su ubicación. El salario real variará según las condiciones locales del mercado, la geografía y los factores relacionados con el trabajo pertinentes, como conocimiento, habilidades, calificaciones, experiencia y educación/capacitación. Los empleados también tienen la oportunidad de participar en programas de incentivos y obtener una compensación de incentivos vinculada al desempeño comercial e individual.
Manulife ofrece a los empleados aptos una amplia variedad de beneficios personalizables, entre ellos, beneficios de salud, odontológicos, de salud mental, oftalmológicos, por discapacidad a corto y a largo plazo, cobertura de seguro de vida y por muerte accidental y desmembramiento, adopción/subrogación y bienestar, y planes de asistencia al empleado/familiar. También ofrecemos a los empleados admisibles varios planes de ahorro para la jubilación (incluidos planes de pensiones y un plan mundial de propiedad de acciones con contribuciones equivalentes del empleador) y recursos de asesoramiento y educación financiera. Nuestro generoso programa de tiempo libre remunerado en Canadá incluye feriados, vacaciones, días personales y días por enfermedad, y ofrecemos la gama completa de ausencia laboral reglamentaria. Si se está postulando para este puesto en los EE. UU., póngase en contacto con recruitment@manulife.com para obtener más información sobre las disposiciones relativas al tiempo libre remunerado específicas de EE. UU.
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