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Pay Details:

TD is committed to providing fair and equitable compensation opportunities to all colleagues. Growth opportunities and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary range over time as they progress in their role. The base pay actually offered may vary based upon the candidate's skills and experience, job-related knowledge, geographic location, and other specific business and organizational needs.

As a candidate, you are encouraged to ask compensation related questions and have an open dialogue with your recruiter who can provide you more specific details for this role.

Job Description:

Department Overview:

As part of Global Compliance, the Canadian Banking Compliance team acts as proactive and trusted advisor to the Canadian Personal and Business Banking businesses, with the aim of mitigating regulatory compliance and conduct risk. The compliance program takes a risk-based approach and promotes a culture of compliance across TD's Canadian Banking business through the provision of regulatory guidance, assistance with policies and procedures, monitoring of new and changed legislation, assistance with training and the testing of controls.

Job Details:

Reporting to the VP Canadian Banking Compliance, the AVP Canadian Banking Compliance leads a team that is responsible for the team's governance and strategic initiatives to ensure ongoing compliance with applicable requirements and regulatory expectations, while supporting achievement of overall TDBG objectives. As the owner of the team's Regulatory Compliance Management (RCM) mandate, this role is responsible for developing strategies and leading the execution of all elements of the RCM Framework, including but not limited to:
•    RCM remediation work
•    RCM program implementation
•    Ongoing maintenance of the RCM program
•    Overseeing the team's governance requirements (including policies, procedures and data management)
•    Overseeing the team's issues management program including validation
•    Regulatory change management
•    Regulatory complaints oversight including testing
•    Planning and oversight of 1st and 2nd line testing
•    Planning and executing compliance monitoring/deep dive reviews
•    Compliance reporting to business, boards, and regulators
•    Ownership of the team's training program and the bank's required regulatory training programs
•    Regulatory exam and audit management
•    Oversight of regulatory filings and reporting
•    Ownership and execution of strategic initiatives

This position directs a group of Compliance professionals, and interacts with business leaders, other corporate function specialists (Legal, Risk, etc.) and external regulators. 

Specific accountabilities include: 

•    Leading a team of consumer legislation subject matter experts and Canadian banking specialists responsible for effective, customized, and scalable compliance oversight programs that are in alignment with the Global Regulatory Compliance Management Framework;
•    Provide leadership in the development and delivery of proactive strategies, tactics and training to support management of relevant regulatory compliance and conduct risks and ensure in alignment with TDBG’s corporate philosophy and strategic direction, ensuring that TDBG’s interests and reputation are advanced and protected; this includes managing mandatory regulatory training courses;
•    Identify proactively through detective activities, including but not limited to various forms of monitoring, testing and oversight, compliance issues (e.g. regulatory and conduct related) and oversee the resolution of these compliance issues;
•    Build and manage collaborative relationships and provide expertise, guidance, policy direction and education on relevant regulatory compliance requirements and conduct risk management, and related issues;
•    Oversee the Canadian Banking Compliance regulatory change management program, including environmental scanning, and providing regular communications on relevant regulatory activities and TDBG compliance issues to business management and stakeholders; 

Proactively manage issues by keeping current on emerging or prevailing regulatory requirements issues/policies that may have potential impact

Stay abreast of societal trends, public perceptions of banks and the political environment, acquiring and using market and industry intelligence and other research studies as they relate to FCAC issues, banking regulations, federal and provincial consumer protection measures, and/or related policies such as conduct risk management;

Assess risks and recommend policy and/or action to the business based on internal and external industry developments;    

•    Assist in fostering cooperative and effective relationships with the various federal and provincial regulatory authorities (FCAC, CDIC) and compliance counterparts at other financial institutions to maintain a contact network;
•    Participate in various industry committees and sub-committees on both a permanent and ad-hoc basis to influence regulatory change; 
•    Provide expertise and consult with TDBG business partners and work closely with corporate groups, e.g. Legal, Regulatory Affairs, Government Relations, Audit, Ombudsman, in the development and execution of relevant regulatory communication plans and establishment of industry positions;
•    Lead implementation of regulatory change and/or policy change, as appropriate
•    Build for the future through hiring, training, mentoring, developing, inspiring and retaining superior compliance staff at all levels. Provide advice, guidance and support to compliance staff as required, keeping in mind the importance of a quality employee experience;
•    As a member of the Compliance Leadership Team, actively contribute to the direction of TDBG Compliance overall by ensuring alignment with corporate philosophy and strategic direction while protecting the reputation of the Bank.

Job Requirements:
•    Minimum 10 years related industry experience
•    In depth knowledge and expertise with regulatory compliance management program development and execution
•    Strong knowledge of consumer protection legislation as it applies to the financial services sector including rules and regulations
•    Strong knowledge of relevant Canadian federal/provincial and international financial industry legislation 
•    Excellent research, investigative and organizational skills 
•    Ability to interact at all levels of the organization with strong organizational awareness
•    Excellent communication (both written and oral) skills, including public speaking/presentation skills and well-developed listening and negotiation skills
•    Well-developed organizational and business awareness
•    Ability to deal with conflicting points of view and to effect creative and responsive solutions
•    Ability to work independently, think critically and make decisions
•    Ability to work in a fast-paced environment and manage multiple priorities
•    People management experience focused on development and coaching to create a high performing team, and leadership skills aligned with TDBG’s Leadership Profile
•    Ability to operate in an evolving, sometimes ambiguous, matrixed environment
•    Strong team player

Educational Requirements/Accreditations:
•    Post-secondary education 
•    Legal or Accounting background ideal, preferably with LLB/JD or CPA/CA
•    Background in relevant Businesses, Compliance, Audit, or Operational Risk functions required.

Who We Are:

TD is one of the world's leading global financial institutions and is the fifth largest bank in North America by branches/stores. Every day, we deliver legendary customer experiences to over 27 million households and businesses in Canada, the United States and around the world. More than 95,000 TD colleagues bring their skills, talent, and creativity to the Bank, those we serve, and the economies we support. We are guided by our vision to Be the Better Bank and our purpose to enrich the lives of our customers, communities and colleagues.

TD is deeply committed to being a leader in customer experience, that is why we believe that all colleagues, no matter where they work, are customer facing. As we build our business and deliver on our strategy, we are innovating to enhance the customer experience and build capabilities to shape the future of banking. Whether you’ve got years of banking experience or are just starting your career in financial services, we can help you realize your potential. Through regular leadership and development conversations to mentorship and training programs, we’re here to support you towards your goals. As an organization, we keep growing – and so will you.

Our Total Rewards Package
Our Total Rewards package reflects the investments we make in our colleagues to help them and their families achieve their financial, physical, and mental well-being goals. Total Rewards at TD includes a base salary, variable compensation, and several other key plans such as health and well-being benefits, savings and retirement programs, paid time off, banking benefits and discounts, career development, and reward and recognition programs. Learn more

Additional Information:
We’re delighted that you’re considering building a career with TD. Through regular development conversations, training programs, and a competitive benefits plan, we’re committed to providing the support our colleagues need to thrive both at work and at home.

Please be advised that this job opportunity is subject to provincial regulation for employment purposes. It is imperative to acknowledge that each province or territory within the jurisdiction of Canada may have its own set of regulations, requirements.

Colleague Development
If you’re interested in a specific career path or are looking to build certain skills, we want to help you succeed. You’ll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities. Whether you have a passion for helping customers and want to expand your experience, or you want to coach and inspire your colleagues, there are many different career paths within our organization at TD – and we’re committed to helping you identify opportunities that support your goals.
 

Training & Onboarding
We will provide training and onboarding sessions to ensure that you’ve got everything you need to succeed in your new role.

Interview Process 
We’ll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation
Your accessibility is important to us. Please let us know if you’d like accommodations (including accessible meeting rooms, captioning for virtual interviews, etc.) to help us remove barriers so that you can participate throughout the interview process.

We look forward to hearing from you!

Language Requirement (Quebec only):